Archive for November, 2011

Small Business Spotlight of the Week: Green Envee Organics

Wednesday, November 30th, 2011

Remember those lotion commercials from a few years back that featured an alligator roaming around, showing us all how dry, cracked, and just overall unappealing our skin can look because winter is so desolate? And, apparently, this year so snowless.

Well, Green Envee Organics can help fix that. Your moisture-sapped skin, that is, not Chicago’s snow deficiency. Their body care products are all natural and all organic.  If that weren’t enough, they’re also all fair trade. Personally, I’m eyeing up their Nature Cares Shea Body Lotion (pictured above) for this winter because shea butter is King. They’ve made a name for themselves in the natural spa industry, so if you feel like indulging yourself or someone you care about this holiday season, this might be one way to go. For Chicago citizens, they have a shop located just off the Grand Red Line station. For the rest of you fine folk, you can order their products online.

Co-founder, Bob, talked about breaking into the body care business:

How would you explain what you do to somebody’s grandmother?

Green Envee Organics is 100% truly plant based Body and Skin Care Company.  We make products such as hand & body lotion, body scrubs, bar and liquid soap, as well as professional spa products.  Green Envee Organics believes in making products for our minds, bodies, and spirits utilizing ingredients that only nature can provide.

What made you use crowdSPRING?

After working with a few local independent designers we found that it was hard to get the look we were going for.  We had spent large amounts of money trying to obtain the desired look and feel for our website and logo.  We learned that every designer has their own style and it is not always easy to get them to conform to your companies particular style.  This is when we turned to crowdSPRING.  Leaning that we could have many designs to choose from was just what we were looking for.  It is great that you can work with many designers simultaneously through the process to get the results we needed.

What are some industry specific challenges you faced? 

One of our major challenges in the natural body care arena is that there are a lot of large companies with very appealing websites and marketing material.  It is tough to compete without an upscale look and its tougher to get an upscale look without spending an arm and a leg.  Price point on our products are another challenge that we face.  We wanted to create a product line that has quality ingredients that actually heal the body.  Our products are competitively priced with higher end products but, we need the look to be able to do that.  Thanks to crowdSPRING we are able to overcome these challenges.

What was your biggest learning curve/experience?

Our largest learning curve was to find the correct marketing strategy for our product line.  We have spent the last few years trying to find the correct niche industry and learning how to market to that industry.  We have tried everything from straight retail to wholesale gift shows.  We have finally landed on an industry that suits us well.  The natural spa industry has welcomed our products with open arms. (more…)

Small business and startup tips: 5 ways to tune out distractions!

Monday, November 28th, 2011

Distractions abound.  Every day we start work and spend a great part of the day battling the noise that surrounds any small business owner or entrepreneur. The email, the Facebook, the Twitter, the cell phone, the landline, the snail mail, the deliveries, the lunch orders, the radio,the text messages, the  television, the newspapers, the YouTube videos – all conspire to dilute our focus, stifle our creativity, and distract from what is really important: growing our business in a productive, efficient environment. Finding ways to tune it out is important; sometimes a lack of noise helps you to think creatively, focus on what you need to accomplish, and reflect on what is working with your business and what is not. Great ideas can come in ways that surprise you, but rarely come amid the hubbub of everyday distraction.  So… here are 5 ideas of practical steps you can take to reduce the noise.

1. Turn off the apps. Try to limit your time with email, twitter, Facebook and the rest to specific times of the day. The constant ding-ding of alerts can greatly diminish your ability to get other work done. I find that if I can ignore the incoming messages (whatever source the come from) I can think more clearly about what I am working on, accomplish goals in a shorter time, and complete my other tasks more efficiently and effectively. Productivity is only measured by what you actually accomplish, not by how many emails you read, tweets you send, or blogs you read, so my recommendation is that you literally turn off those programs and feeds at certain times of the day and only turn them back on when you are ready to focus on them.

2. Work from homeThe office can be a dark, bubbling tar-pit of conversations, jokes, music, and a multitude of other interruptions, all conspiring to keep you from your work and to hamper your ideas. Working from home allows you to pro-actively tune out the distractions and the commotion that come with working around a larger group of people.

3. Unsubscribe. I suspect that I have  subscriptions to 80 or 100 different blogs, newsletters, and email lists. These tend to pile up over time, many going unread and many others providing time-killing content, much of which I could do without. Purge, purge, purge – take the time to unsubscribe and cut these lists down to the ones that provide you real value and information that you actually use.

4. Make a list. Keep there clamor down by tuning it out with lists of the important things you are trying to accomplish on any given day, week, or month. I am a huge believer in using checklists to manage time, but they also serve to quiet the din that accompanies you everyday work.

5. Schedule yourself. A schedule can also help to reduce the interruptions that come with work. Scheduled meetings can cut down on the impromptu conversations, emails, and IM’s that accompany any project-in-progress by formalizing the conversation and questions that necessarily accompany a team effort. Scheduled phone calls will help to offhand calls that people make just because the “need to ask one quick question.” By scheduling time that is specifically devoted to a project or effort, you can reduce the number of unplanned, spontaneous interruptions that often dominate our days.

Photo: underminingme

10 things entrepreneurs can learn from athletes

Monday, November 21st, 2011

Entrepreneurs can learn a great deal from the world of sport, and in particular we can learn from the professional athletes themselves. In the past year, I have written a number of posts about ways we can learn from others and from the world around us; I wrote about how much we can learn from kids, about what dogs can teach us, and about what we can learn from musicians. This morning I was thinking about ways I could improve my own focus and productivity and it occurred to me that athletes provide a great model for this; here is a group of professionals whose very careers are dependent on their ability to focus and produce. A relatively small subset of workers within a larger industry, athletes are not only there to entertain us. but to motivate and inspire us. In business we are constantly bombarded with sports analogies and metaphors and as a society, we tend to lionize athletes and their achievements. I believe that this esteem is appropriate, especially in the contact of business. Professional athletes strive every day to perfect their skills, to promote their teams, and  to win. Entrepreneurs stand to gain greatly by doing these things, too.

1. Athletes train. Athletes prepare themselves both before and during their season through constant training and conditioning. Strengthening exercises, stretching, endurance training; all are part of a regimen that top athletes carry out throughout their careers to ensure they are in top shape to perform their job. The best entrepreneurs enact their own version of this; we work out by constantly studying new business ideas and innovation, by strategizing, by analyzing, and by planning. The best entrepreneurs make sure that their minds are well trained and properly conditioned to adjust to an ever-changing competitive and business environment.

2. Athletes focus. When a batter is in their stance, standing at home plate, and closely watching the opposing pitcher, they are a picture of intense focus and concentration. In business we rarely have someone throw an object towards our bodies at 100+ miles per hour (not that it doesn’t happen on occasion). The extraordinary focus required in sports is a quality that athletes develop over time and that good coaching and training encourage and enable. Entrepreneurs can learns much from athletes about keeping their eye on the ball and concentrating on what’s most important in any given moment.

3. Athletes practice. Different from the every day conditioning that athletes do to keep their bodies strong, practice is the repetition of a motion or activity over and over. Kicking, dribbling, swinging, and throwing are physical activities that, when repeated endlessly, allow the body to develop a ‘sense memory.’ This sense memory is how athlete’s bodies are able respond in fractions of a second to the fast-moving action in the game around them. Entrepreneurs, too, must develop their own version of sense memory in order to respond quickly to the data and other information continuously presented to them. And just as athletes practice that shot over and over and over, entrepreneurs can execute their own version of this by continuously learning and practicing new skills.

4. Athletes take coaching. The strongest relationship in sports is between a great athlete and their coach. Coaches provide guidance, structure, context, and discipline which players can utilize every day. In business we look for mentors, teachers, and coaches of our own to teach us, to provide direction, and to give feedback. The very best entrepreneurs actively seek out their own coaches and fully leverage the knowledge and strengths they provide.

5. Athletes work together. There are plenty of examples of athletes who compete in non-team sports, but entrepreneurs stand to learn the most from teams. The most successful sports teams are those that depend completely upon one another. Great teams often have great stars, standouts who provide leadership and skills which give a team an extra advantage. Michael Jordan said, “Talent wins games, but teamwork and intelligence wins championships.” Entrepreneurs, too, can be all-stars, but their companies rarely succeed in a meaningful way without a great team surrounding them. Aristotle’s quote about, “the whole is greater than the sum of its parts” is as true in business as it is in sports.

(more…)

Twitter Link Roundup #111 – Small Business, Social Media, Design, Copywriting, Marketing And More

Friday, November 18th, 2011

Every day on the crowdSPRING Twitter account and on my own Twitter account, I post links to posts or videos I enjoyed reading or viewing. These posts and videos are about logo design, web design, startups, entrepreneurship, small business, leadership, social media, marketing, and more! Here are some of the links that I’ve liked and shared this past week!

The video above is a fun look at the obsession people have with cats in online videos and advertising.

Lean Marketing: Facebook advertising for newbies – http://bit.ly/tb2Sc8

SEO Still Beats Social Media for Small-Biz Marketing – http://bit.ly/tTPWSC

What It’s Like To Be An Entrepreneur – crowdSPRING – http://bit.ly/vPKcng

5 Ways to Improve Local Search Results for Business – http://bit.ly/rFPIl0

5 rules of small business advertising success – http://bit.ly/vJFJET

crowdSPRING’s Small Business Spotlight of the Week: Crowdegy – http://bit.ly/scouDv

How to estimate market size – http://perfor.ms/pcCjy4

Excellent post about data analysis with tips and pitfalls to avoid when analyzing data – http://bit.ly/rVP6NG

Lean Marketing: Facebook advertising for newbies – http://bit.ly/tb2Sc8

What are the most common mistakes first-time entrepreneurs make? – http://b.qr.ae/uCpM9w

Confronting entrepreneurial fears – http://perfor.ms/semJVq

Crowdsourcing & Entrepreneurship Advice by crowdSPRING co-Founder @mike_samson- http://is.gd/ak2arq

Zynga, Equity & Tough Decisions – http://bit.ly/sV6pFd

Startups say the darndest things – a cheat sheet for startup language – http://bit.ly/vhkI6S

The Wisest Entrepreneurs Know How to Preserve Equity – http://nyti.ms/vfhxlu

How to estimate market size – http://perfor.ms/pcCjy4

Poaching Etiquette: The Right Way To Take Tech Talent – http://bit.ly/vEexzK

Does crowdsourcing innovation work? Yes, and here’s how – http://tnw.co/taqHY1

What It’s Like To Be An Entrepreneur – crowdSPRING – http://bit.ly/vPKcng

Excellent post about data analysis with tips and pitfalls to avoid when analyzing data – http://bit.ly/rVP6NG

Social networking is a very important marketing channel at some startups – http://on.wsj.com/vUsBqU

Excellent article explaining why Borders went out of business (too many bad decisions) – http://buswk.co/rLfvWT

One Strike and You’re Out: In Relationship Era, Bad PR Pitches Will not Be Tolerated – http://bit.ly/sZgdIU

How He Made $19,000 on the App Store While Learning to Code – http://j.mp/ssnD1D

Some frustrated workers quit in weird ways – http://usat.ly/tB6eEJ

So much excess in hiring by Silicon Valley startups. Turning into pure gimmicks – http://cnet.co/rDTqCy

Lean Marketing: Facebook advertising for newbies – http://bit.ly/tb2Sc8

Britt Bulla on Crowdsourcing a Brand: Feed, Don’t Fear, the Crowd – http://bit.ly/rVVxR1

One Strike and You’re Out: In Relationship Era, Bad PR Pitches Will not Be Tolerated – http://bit.ly/sZgdIU

Crowdsourcing & Entrepreneurship Advice by crowdSPRING co-Founder @mike_samson – http://is.gd/ak2arq

Brand Strategy And The Paradox Of Different – http://bit.ly/vczQ8u

Amazon’s secret $90 million ad campaign – http://bit.ly/sbkFTj

Google+ is Soooooooooo Not Dead! – http://bit.ly/rVMCFm

Too early to reach any conclusions, but not a ton of momentum (yet) for brands on Google+ http://tcrn.ch/usWuGR

Separate Social Media From Marketing – http://bit.ly/sYIqXi

Jeff Bezos Owns the Web in More Ways Than You Think – http://bit.ly/vKFOC0

Facebook Comments Nearly 5X More Valuable Than Likes – http://rww.to/vEhpw9

Excellent post about data analysis with tips and pitfalls to avoid when analyzing data – http://bit.ly/rVP6NG

Can Google+ Revolutionize Business? – http://bit.ly/sSHTf7

Good to see Home Depot moving more business to digital ads – http://bit.ly/sdqUtM

Ditch those coupons: Square updates iOS and Android apps with loyalty features – http://bit.ly/sVOCBg

Nearly 50% of surveyed retail shoppers use social networks – http://bit.ly/uMVPub

Some pressure on retargeters as Yahoo Gives “Retargeters” the Boot. Ad Networks Next? – http://dthin.gs/thOBhM

42 Creative Outdoor Ads – http://bit.ly/vVv3IM

Why the “Power of Branding” Is a Myth – http://bit.ly/uojGr1

Amazingly, Ringtones Are Still A $2 Billion Business – http://read.bi/rES4on

Clever and Creative Sticker Advertising Campaigns – http://bit.ly/tWveOL

The 8 Worst Fonts In The World – http://bit.ly/tH6QKe

Free Graphic Design Software Reviews And An Amazing Showcase – http://bit.ly/u9cADe

New Collection Of Remarkable Business Cards – http://bit.ly/uDvSZR

(more…)

Small Business Spotlight of the Week: Crowdegy

Wednesday, November 16th, 2011

All of us are smarter than one of us. And those of us with “crowd” in the name are best. #notsohumblebrag.

But in all seriousness, today we bring you another crowdsourcing site: Crowdegy. If you’ve ever wished you could troubleshoot problems your business is having with people who have something of value to say, you have found your web service.   It’s an open call to the world for advice.  Crowdegy will help you organize your questions– and the answers you receive–  to help you make the best decision for your company. All answers are kept anonymous, so you know you’re getting honest feedback… for better or for worse.

Co-founder, Jon, chatted with me a little bit about harnessing the power of many:

How would you explain what you do to somebody’s grandmother?

We help organizations/groups to evaluate how they are doing and to make better decisions about their strategic direction – conveniently and affordably.

There’s an old adage: “all of us are smarter than one of us.”  Most organizations aren’t fully taking advantage of what their individual members know because it takes a lot of time to sit down with each individual and ask them for their perspective.  Our software lets bosses and group leaders to tap the wisdom of their employees, coworkers, and customers more efficiently than ever before.

What made you use crowdSPRING?

It didn’t hurt that you had the word “crowd” in your name.  :)   Your UI is also very clean, which I appreciate.  Plus you offer a wide variety of services, including industrial design.

What are some industry specific challenges you faced?

People aren’t used to thinking about strategic planning this way.  They assume strategic planning has to be a manual process that takes a lot of time, money and meetings.  Until now, they were right.  If the planning process wasn’t expensive and painful, you weren’t doing a very thorough job.  Our software upends that, but changing a paradigm is always a challenge.

What was your biggest learning curve/experience?

Good UI is so hard and so %^&#$! important.  Going it alone is also hard.  Carefully chosen business partner(s) helps a lot.

What’s the craziest story you have from starting your own business?

One night in 2007 during a time when I was struggling with a particularly difficult section of code (multiple nested recursive calls, aka rabbit holes within rabbit holes) a Black Widow spider crawled into my bed and bit me near my navel.  How it got there or where it went I have no idea.  After jumping online and realizing that it probably wasn’t fatal, my next thought was that I simply couldn’t die before finishing this part of the software. So instead of going to the emergency room like a sensible person, I spent the rest of the night in front of the computer doing involuntary stomach crunches while regularly crashing the server with infinite loops.  I finally perfected the code around 4am and went to [a different] bed.  I suppose the story would have been better if I had expired while uploading the final code, but then who would have told the tale?

If you could go back, would you do anything differently? If so, what and why?

I would have gone to the emergency room.  I also would have spent more time and money on the UI early on.

How do you see your company growing in the future?

Our software isn’t just for companies that want to a do-it-yourself product.  Our software eliminates a lot of the rote work in strategic planning, but many people are still intimidated by the strategic planning process.  Consultants and other specialists can bring knowledge, experience and reassurance to the table, and our software can make their lives easier too.  Partnering with strategic planning consultants will be important for our growth.

Six words of advice to those looking to start their own company.  

Seek professional help early and often.

Crowdegy’s call for a new logo received 144 entries.

Interested in having your small business featured?  Email smallbiz@crowdspring.com!

12 Questions: Meet Svetlana (Sofia, Bulgaria)

Tuesday, November 15th, 2011

In our 12 Questions blog series, we feature interviews with someone from the crowdSPRING community. For these interviews, we pick people who add value to our community – in the blog, in the forums, in the projects. Plainly – activities that make crowdSPRING a better community. Be professional, treat others with respect, help us build something very special, and we’ll take notice.

We’re very proud to feature Svetlana (crowdSPRING username: Allmond) today. Svetlana  lives and work in Sofia Bulgaria.

1. Please tell us about yourself.
To be honest I don’t have the slightest idea (how I happened to be in the spotlight) why I am in the spotlight. It’s nice to meet you. My name (translates into) means “light”. There are scattered letters in my left hand, and northern wind in my hairs. I imagine the light, I spend my time playing the space clockwise and back, searching for the meanings, reaching for horizons, wondering why do we alibi only for what we’ve done, and not for what we never dare to do.
I live in Sofia | Bulgaria | (Southeastern) Europe.

2. How did you become interested in design?
Do you remember the magic of the dark room, the way the images appear on the white paper…?
I was in love with photography since I was13. As I graduated MA in Fine Art Photography, I was flying for a private air company, and working as a TV presenter for a photography edition. A teacher of mine used to say that living on a peninsula we’re (torned) torn between the water and the land. My heart was torn in few directions and neither of them was enough for itself. I think that the design gives the best opportunity to (see in your mind’s eye) envision in the most creative way ideas, visions and traveling … of brain mind, a perfect (symbiosis among) connection between water, land and air.

3. Which of your designs are your favorites and why?
First of all I have 2 favourite design projects – my daughter Ema (8) and my son Dimiter (almost 6). They never stop inspiring me, teaching me, (ushering me into the land of creativity) showing me how to be more creative. It’s amazing how we can discover the world through the eyes of the children. About my graphic design projects – certainly I try to give my best for every single design, and I feel happy  and satisfied when my works are appreciated. I always say to my clients that they have to be 100% happy and comfortable with the result, so this is what matters to me – when a good idea finds the right way to show off. Not everything I like is what the client likes, so what is important is that we meet in between.

 

(more…)

Lean Marketing: Facebook advertising for newbies

Monday, November 14th, 2011

We write often of low-cost, high impact marketing tactics for small businesses and share tips for leveraging these. We believe that small business and startups should always be willing to experiment with marketing tactics and strategies as long as those serve a larger goal and contribute to a clear strategy.

The key to this approach is to set very specific incremental goals, carefully collect and analyze the resulting data, and be ready to do one of two things based on what the data tell you. If the results are positive, repeat and iterate that tactical experiment as long as it is moving you towards the defined goal. Alternately,  if the tactic is failing, be ready to quickly terminate the experiment.

Search engine marketing is a tactic that is perfect for a lean, iterative approach to marketing. Paid search allows small business owners to easily set simple, reasoned goals and then, based on the data collected, make adjustments and decisions rationally. For instance, if you have a simple goal of driving additional traffic to your site it is easy to measure the results (and cost) of the SEM campaign. Define for yourself exactly how much traffic you wish to result from the tactic, and how much money you are willing to spend for the additional traffic. The resulting data will tell you quickly whether you have accomplished that goal.

We have provided advice on using Google Adwords as well as other platforms, and today I want to share some advice on best practices for using Facebook as an advertising platform. Facebook advertising’s greatest benefit is the network effect. If a Facebook user interacts with your ad by ‘Liking’ it, that ‘Like’ is automatically shared with the user’s entire network of FB friends. This is a powerful magnifier, not just in terms of the word-of-mouth amplification that brings your message to many more people, but because of the ‘endorsement effect’ that accompanies the word-of-mouth. Studies have indicated that as many as 90% of consumers are more likely to trust recommendations from people they know. In other words, we all take advice from our friends and if one of them ‘Likes’ a certain FB ad, then we are more inclined to try that product or service ourselves.

Here  is a short tutorial for getting your Facebook campaign going:

Set goals. Be very clear with what you are trying to accomplish with your Facebook campaign. Is it to gain fans for your business’s FB page? To drive traffic to your own site? To generate sales and revenue? It is crucial that goal definition include conversion definition. For instance is a visit to your site what you would consider a conversion? Is a user registration or harvested email address a conversion? Or does it have to be an actual sale for you to consider it a conversion? Define what a conversion is and be clear on how much you are willing to pay for each conversion. The only way to measure the campaign’s success is to articulate for yourself how you define success and to measure the data against that definition.

Target effectively. Facebook allows you to target your ads to very specific segments and demographics.You can segment by a user’s location, language, or by the industry the user works in. Alternatively you can target by personal demographics like age, relationship status, education or even by birthday. For instance you could target your ads only at people in California, who are single, and who’s birthday it is today. You could even choose to target only people who’s 37th birthday is today. This ability to slice and dice by the audience you want, and not just be those searching for specific words or terms can be incredibly powerful.

Determine ad type. You will have to choose between to approaches with your Facebook ads – CPC or CPM. CPC is the cost-per-click model and with this you will only pay for the actual click-throughs that your campaign generates. With CPM (or cost-per-thousand views), you are paying for the number of impressions, or actual people, that see your ad appear on a FB page they visit. This choice should be driven by your own goals; if the objective of the campaign is to drive traffic to your site, then CPC will be a more measurable choice. If, alternatively, you are trying to raise awareness of your brand or service, then a CPM approach might make more sense.

(more…)

Twitter Link Roundup #110 – Small Business, Social Media, Design, Copywriting, Marketing And More

Friday, November 11th, 2011

Every day on the crowdSPRING Twitter account and on my own Twitter account, I post links to posts or videos I enjoyed reading or viewing. These posts and videos are about logo design, web design, startups, entrepreneurship, small business, leadership, social media, marketing, and more! Here are some of the links that I’ve liked and shared this past week!

The image above shows a small section of an infographic examining the remarkable odds that each of us exists. It’s a fascinating look at the statistics – and comparisons to the odds of other things happening. The full story in the Other section below.

Secrets of The World’s Best Brands (with lessons for startups and small businesses) – http://bit.ly/vH0eSv

How to make crowdsourcing work for your business – http://bit.ly/tBptCa

Small business and startups: 5 great self-service HR resources – http://bit.ly/srgQsQ

Don’t Give Your Users Shit Work – http://bit.ly/um6vdx

How Little Brands Land Big Bang for Their Buck – http://bit.ly/u31htP

Five Things Small Businesses Should Know About Google+ http://bit.ly/pCVkFL

PR is mostly ineffective when companies step on social media landmines – http://bit.ly/t51SUy

crowdSPRING’s Small Business Spotlight of the Week: Colourbox – http://bit.ly/w4yHMr

SaaS CEOs: Measure Customer Engagement – http://perfor.ms/nC3PKZ

How to Scale Without Losing Savvy Customer Service – http://bit.ly/u9XiI4

Secrets of The World’s Best Brands (with lessons for startups and small businesses) – http://bit.ly/vH0eSv

Important for all entrepreneurs to understand: The Cult of “Great Product” – http://bit.ly/rXvmok

Nice guys finish last when it comes to leadership – http://bit.ly/w0GAC2

Small business and startups: 5 great self-service HR resources – http://bit.ly/srgQsQ

What It’s Like To Be An Entrepreneur – crowdSPRING – http://bit.ly/vPKcng

SaaS CEOs: Measure Customer Engagement – http://perfor.ms/nC3PKZ

26 Promising Social Media Stats for Small Businesses – http://bit.ly/tp8ksf

How Little Brands Land Big Bang for Their Buck – http://bit.ly/u31htP

Very shady, if true. Zynga Leans On Some Workers to Surrender Pre-IPO Shares – http://on.wsj.com/vadQeS

PR is mostly ineffective when companies step on social media landmines – http://bit.ly/t51SUy

From Deadpool to Acquisition: Lessons From Sprouter’s Almost Fail – http://bit.ly/rVFsFV

How to Scale Without Losing Savvy Customer Service – http://bit.ly/u9XiI4

Caution for Startup Kids – http://perfor.ms/orF04C

Don’t Give Your Users Shit Work – http://bit.ly/um6vdx

How to make crowdsourcing work for your business – http://bit.ly/tBptCa

With Iowa Startup Alliance, spaces to open doors to visiting entrepreneurs – http://j.mp/viu8jD

Secrets of The World’s Best Brands – http://bit.ly/vH0eSv

Not encouraging…teens have trouble communicating without the Internet – http://gaw.kr/vY7ROv

Clients are becoming more dissatisfied with their ad agencies, especially in digital – http://onforb.es/tpbIN6

Five Things Small Businesses Should Know About Google+ http://bit.ly/pCVkFL

PR is mostly ineffective when companies step on social media landmines – http://bit.ly/t51SUy

Is Klout crossing the line when it comes to privacy? – http://bit.ly/vW2P3x

Google+ Pages for Brands are underwhelming – http://bit.ly/tQI5ja

Britt Bulla on Crowdsourcing a Brand: Feed, Don’t Fear, the Crowd – http://bit.ly/rVVxR1

Amazingly, Ringtones Are Still A $2 Billion Business – http://read.bi/rES4on

Google+ Isn’t Going Away – http://nyti.ms/uRPMue

Why Google+ Pages Will Have a Huge Impact on the Way Brands Approach Social Media & Search – http://bit.ly/vsZbpm

Far too premature to reach this conclusion, but a few good thoughts … Google+ Is Dead – http://slate.me/uUFtxf

Report: Search To Dominate Mobile Advertising By 2015 – http://selnd.com/v1yv6F

Can A Twitter Account Be A Company Trade Secret? – http://bit.ly/vnSi17

Are We At An Inflection Point For Mobile Search? – http://tcrn.ch/uEvJtxv

Google May Penalize Ad Heavy Pages – http://selnd.com/tZzyU9

How Little Brands Land Big Bang for Their Buck – http://bit.ly/u31htP

Not surprising – Exclusive: Majority of YouTube views from Non-English audience – http://bit.ly/w0axSQ

25+ Clever Alcohol Ads – http://bit.ly/tZxly8

How to Effectively Handle Design Criticism – http://bit.ly/w4g0wM

70 Best Illustrator Tutorials From 2011 – http://bit.ly/rrdkQB

30 Worth Learning Text Effect Tutorials in Photoshop – http://bit.ly/v7kVHN

(more…)

What It’s Like To Be An Entrepreneur – crowdSPRING

Friday, November 11th, 2011

We’re thrilled to be part of a new web/TV reality series – Trep Life – giving audiences a unique, 360-degree view of what it takes to succeed as an entrepreneur.

Each episode focuses on one company or organization. The first episode featured our friends Matt Maloney and Mike Evans from Grub Hub – a terrific place to find every restaurant that will deliver to you. Subsequent episodes featured Lara Miller, a designer and Executive Director of the Chicago Fashion Incubator, serial entrepreneur Howard Tullman, Redbox Founder Mark Rechler, and James Miller and Samantha Ballenger of Network After Work.

Mike and I are honored to be featured in the latest Trep Life episode. Watch below:

Secrets of The World’s Best Brands

Wednesday, November 9th, 2011

Interbrand has released its annual ranking of the world’s best brands: Best Global Brands 2011 report. Interbrand’s report is considered to be one of the most influential benchmark studies on brand value.

Let’s first look at some of the highlights from the report, and then look at some of the important trends and lessons startups and small businesses can learn from the world’s best brands.

If you’re not certain you understand the meaning of “brand”, here’s a quick primer from Branding Secrets of the World’s Best Brands:

A brand is the sum total of the experience your prospects and customers have with your company. A strong brand communicates what your company does, how it does it, and at the same time, establishes trust and credibility with your prospects and customers. Your company’s brand is, in many ways, its personality. Your brand lives in everyday interactions your company has with its prospects and customers, including the images you share, the messages you post on your website, the content of your marketing materials, your presentations and booths at conferences, and your posts on social networks.

The Highlights from Interbrand’s 2011 Report

Coca-Cola is the world’s best brand, according to Interbrand (for the 12th consecutive year). Apple, for the first time, made the top ten (Apple’s brand value increased 58%). Apple’s growth is most impressive – especially when measured against the growth of other brands in the top 10 (below) and when one considers the challenging economic conditions around the world.

Technology brands continued to dominate the top 10 (IBM, Microsoft, Google, GE, Intel, Apple and Hewlett-Packard). This was also true for four of the top five biggest risers in the top 100 (Apple, Amazon, Google and Samsung).

It’s not surprising that North America dominates the ranking (Germany, with 10 brands on the list, comes in second). But there are always interesting outliers. In 2010, Mexian brand Corona made the list; this year, HTC from Taiwan made the top 100.

How brands use mobile changed significantly in 2011:

  • 91% of major brands today offer a mobile application (a huge increase from 18 months ago, when only 51% of brands offered a mobile application)
  • Only 23% of brands offer apps on the Blackberry platform (and just 9% offer apps via Nokia’s app store). These platforms are effectively dead.
  • 59% of brands have Android applications and 86% offer an iPhone app.
  • The vast majority of brands (73%) offer free applications.

Lessons for Startups and Small Business

What can startups and small businesses learn from the world’s best brands and the Interbrand report?

(more…)