Every day on the crowdSPRING Twitter account and on my own Twitter account, I post links to posts or videos I enjoyed reading or viewing. These posts and videos are about logo design, web design, startups, entrepreneurship, small business, leadership, social media, marketing, and more! Here are some of the links that I’ve liked and shared this past week!

The image above is a fun look at bottled water from Apple – if Apple made bottled water. That post, and other interesting posts are in the “Other” section below.

Crowdsourcing: a 7+7 Primer (tips for businesses on leveraging crowdsourcing) - http://bit.ly/wxqtb5

Starting a new biz with a friend? Good interview with @mike_samson about biz w/ friends – http://bit.ly/wBFfBv

Women Small Business Owners – America’s New job Creators [infographic] – http://t.co/74nUB76D

crowdSPRING’s Small Business Spotlight of the Week: Studyers -http://bit.ly/wy7Qty

crowdSPRING’s Small Business Spotlight of the Week: Twittapolls – http://t.co/aFHWJTmq

The One “Process” Every Startup Should Have - http://perfor.ms/jJ3Bzz

Love this post and agree 100% about need to promote intense debate among teams - http://bit.ly/zNbohI

Starting a new biz with a friend? Good interview with @mike_samson about biz w/ friends - http://bit.ly/wBFfBv

ExcelerateLabs ranked in the top Startup Incubators by Forbes – http://t.co/loB7YTes

Silicon Valley’s New Secret Weapon: Designers Who Found Startups – http://t.co/i8Vq3xl3

“If Willy Wonka built a financial institution, instead of a chocolate factory, it would look something like Square.” – http://t.co/icQhWPI3

You’re Mentoring the Wrong Way – http://t.co/2wWUC2ZQ

These Guys Launched A Startup For Entrepreneurs And Then Got Turned Away By Entrepreneurs – http://t.co/YWoM6gI0

When has a consumer startup hit product/market fit? -http://perfor.ms/vWhc5w

How to Develop Your Fund Raising Strategy – http://t.co/l4dOckDn

The best definition of entrepreneurship, in 25 words – http://t.co/lUKmQO0d

Venture capital investing hits 10-year peak, sparking bubble talk – http://t.co/IAI1IJKk

To Find Happiness, Forget About Passion – http://t.co/IAXq064F

Crowdsourcing: a 7+7 Primer (tips for businesses on leveraging crowdsourcing) - http://bit.ly/wxqtb5

Online Ad Spending to Surpass Print for First Time in 2012 -http://on.mash.to/w4dv2J

Mobile-Ad Spending Projected to Reach $2.61B in 2012 - http://bit.ly/wFv8KO

Pinterest Demographic Data: The Marketers Guide to People Who Pin - http://bit.ly/x7xkYS

Facebook Now Earns 23% More Per Impression Than In Q1 2011 – http://t.co/czMMI45P

Why Startups Shouldn’t Hire PR Firms – http://t.co/D8kFztzL

Big Firms Try Crowdsourcing – http://t.co/M5XFnBF0

Study: Why Do People Use Facebook? – http://t.co/QEoLTL66

I don’t agree w/ @benkunz – obscure price increases that trick customers are not brilliant – http://t.co/hakIhSHK

Why You Ought to Throw Away Your Vanity Metrics for These 5 Customer Metrics – http://t.co/Tzd95hKL

Google+ demographics are predictable - http://bit.ly/AAjf43

Interesting post from @bbhlabs about the digital revolution & whether we’ve overstated its impact - http://bit.ly/w4bFSJ

Crowdsourcing: a 7+7 Primer (tips for businesses on leveraging crowdsourcing) - http://bit.ly/wxqtb5

50 Hilarious Printed Ads Guaranteed To Make You Laugh -http://bit.ly/ABMoaJ

25 New Fonts for Graphic & Web Designers – Download Now -http://bit.ly/zBy2Ou

40 Superb Free Fonts for Your Next Typographic Project – http://bit.ly/zA5WGJ

50 Great Adobe Photoshop Tutorials That Every Designer Should Know About – http://t.co/IB2ngprh

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In our 12 Questions blog series, we feature interviews with someone from the crowdSPRING community. For these interviews, we pick people who add value to our community – in the blog, in the forums, in the projects. Plainly – activities that make crowdSPRING a better community. Be professional, treat others with respect, help us build something very special, and we’ll take notice.

We’re very proud to feature Vinay and Asha (crowdSPRING username: Knifeonbutter) today. Vinay and Asha live and work in Goa, India.

1. Please tell us about yourselves.

We have traveled around the world, working in places as far and diverse as Fiji Islands and Dubai, not to mention all the cities across India. We now reside in Goa, dream beaches, sun,sand, coco feni, and like to pretend to work hard. Ideas fortunately , winning ideas save the day for us on sites such as yours. We just love crowdSPRING.

2. How did you become interested in writing?

We are both writers from the day we left college, and have worked with top 10 ad agency networks. It all started in school, when the teachers noticed we had a flair for writing, however, the idea lightbulbs started glowing, later on, after 3 years of hard, rigorous college education in disciplines as strange as physics and home sciences.

3. Who/what are some of the biggest influences on your writing?

David Ogilvy for sure. He was the greatest at one time. We never studied literature, so
we can’t quote Shakespeare. We are more fascinated with Adworld writers, Paul Hegarty, and creators like the Saatchi brothers.

Read the rest of this post »

Current education (I speak as a U.S. citizen) is a little–  how to say this delicately– well, stale. Kids come from playing highly interactive video games or browsing on the collaborative internet to sit in uncomfortable desks, read from textbooks published in 1969 that are falling apart, and take notes on paper in cursive.  How students are learning in the classroom isn’t super relevant to how they are learning vasts amount of information outside the classroom.  But how do you start to connect this disparity?

It can start with a service like Studyers. Studyers is an online note-taking service, marketed primarily towards college students (or those lucky, lucky high school and middle school students who are allowed to have tablets or laptops in class).  Students can type comments, upload the lecture’s presentation if available, and even draw arrows or doodles to help remember. Studyers also allows users to share with their friends, who can the post their own comments and feedback.  Pretty rad, right?  If anyone wants to post notes on how to master the pen tool in Illustrator, I’d be happy to take a peak (but seriously…HELP).

Shlomi talked to me more about making an online, collaborative note-taking platform:

How would you explain what you do to somebody’s grandmother?

Studyers is the easiest way to take notes online and share them with friends.

With Studyers a student can create a course notebook and create lesson notes. In the notes the students can type in their comments, free draw, add the lecturer’s presentation, create charts and graphs and add additional content from Wikipedia.

Studyers is also about sharing your studies which your friends (or with everyone) and enriching each others learning.

What are some industry specific challenges you faced? 

We wish to replace the traditional notebook. We have discovered that many students are really attached to notebooks and won’t replace them easily. Additionally we learned that in some colleges teachers will not allow laptops / tablets in class, yet that is changing. Read the rest of this post »

Last week I posted the first part of this article on crowdsourcing strategies. In the post, I discussed some of the big-picture issues that I believe should be considered carefully when planning a crowdsourced project. Best practices for crowdsourcing require managers to first determine the best venue for their project, effective management of the process, careful quality control, executing a well-planned recruiting strategy, active engagement of the intended audience, express ’training’ of the participants, and the anticipation that pushback may be encountered.

Today I’ll discuss 7 practical measures which managers should take to ensure a successful outcome to their crowdsourced project. These steps, when well executed, will significantly increase the probability of success, will increase the value derived from the project, will save a meaningful amount of time, and will help to assure a high quality work product.

1. Determine project goals and strategy: One of the key tenets of a lean approach to management, is the definition stage; determining a project’s goal is the first and most important step in the process. Specify exactly what you are trying to accomplish with the project and let the specific strategies and tactics flow from that objective. It is important that managers devote the time, energy, and necessary resources to the definition process as every man-hour dedicated will pay off in the end. Pull the team together, clean the whiteboard, and start brainstorming to clarify your intent and to set forth your specific objectives.

2. Define the process and the steps: Once your larger goal have been defined for your crowdsourced project, it is time to plan specific strategy and tactics to achieve it. Ask and answer for yourself these questions: Where will you host the project? Who will you recruit to participate? How will you reward or compensate the participants? Will the process be an open, transport effort or do you need some degree of privacy? There are literally dozens of considerations and contingencies to plan for when crowdsourcing and this planning process will force you to account for all of these.

3. Select the platform: By its very nature, modern crowdsourcing has a technological underpinning; it is the Internet, after all, that enables businesses to reach the large audiences needed for a successful result. Whether building your own site for the project or hosting it on one of the established crowdsourcing platforms, the choice of technology is key. Carefully evaluate the tools and features your project will require; consider the skill sets needed for the participants; and review your goals to make sure the choices you make during this part of the process are serving the ultimate aim of the project.

4. Create a strong project brief: A well-written brief will contain information not just about the project and the deliverables, but also about the goals for the project, the company sponsoring it, and the intended audience for the end-product. On crowdSPRING designers like to say, “We can’t work in a vacuum” (and, no, they are not referring to working in deep space or at the Dyson factory). The participants in your project need information: specific requirements, clearly established scope of work, defined expectations on deliverables, well-explained schedule, and established awards for participation are not just expected, but are required for success. Without overwhelming the potential participants with reams of data or pages of descriptive prose describe what you need, how it will be used, who you are, and who it is for. Provide examples of similar projects or products; provide appropriate links to other businesses, websites, designs, or samples that you like. In other words, the better job you can do with your brief, the faster you will start to receive submissions and the closer they will be to what your requirements specify.

Read the rest of this post »

So, we all know that social media is this thing that we’re supposed to use to promote our businesses. There are a billion articles telling small business owners that this is REALLY IMPORTANT and NECESSARY and VITAL,  or else we should go crawl into an analog, Web 1.0 hole and end it. This is mostly for good reason. After all, it makes it relatively easy for your company to interact directly with customers and for said customers to submit feedback and suggestions. However, organizing this feedback can prove to be quite the challenge.

Twittapolls is a service does just that: organizes the feedback you gather from social media sites. It’s simple to use, too, all you have to do is launch a poll, the service immediately promotes it on Facebook and Twitter, and then gathers the results to view and share in an easy and compatible format.

Below, Dave shares a lot of insight on starting a small business, especially one in such a popular medium:

How would you explain what you do to somebody’s grandmother?

(assuming everyone’s grandmother is as smart as mine….)  

Granny, you see there are FREE services on the Internet called ‘Twitter’ and ‘Facebook’.  They enable people to share personal opinion quickly in short messages using your computer and/or phone.  They are very popular, and are in fact used globally….

However, while expressing opinion is easy, it is NOT easy to collect opinions and organize them.  We created a service called “Twittapolls” (twitt-a-polls) to make that possible.  Users can simply launch a poll, and automatically promote and share it using their existing Twitter and/or Facebook account.  Results are collected automatically and are available immediately for everyone to view and share.

It was designed for use by Radio and TV stations to connect with their audiences, but is also used by individuals around the world.  Oh, and we make money by providing the service and selling poll sponsorships (e.g. This poll sponsored by…).

What are some industry specific challenges you faced?  

Getting people to re-think their own views of “success” in social media.

We honestly think the number of followers is completely irrelevant in the grand scheme of things. In our view it is about the “passion” of your crowd; specifically, what percentage (%) of your friends/followers are actually participating, passing it on, and how often, and what is the trend?  Twittapolls is the perfect measuring stick for that “passion” because it captures feedback and opinion by using polls using your Twitter and Facebook accounts – measuring your crowd’s responsiveness and engagement to your brand/account.

What was your biggest learning curve/experience?

Awareness is HARD to get in social media – there I said it…  If you are not offering something obvious, cool, easy to use and works… you are not going anywhere fast.  Read the rest of this post »

As I was taking my daily dose of online inspiration, I found a simple and inspiring video made by to-fu.tv listing 29 ways to stay creative.

Some people will find this inspiring, some will find this repetitive, some will agree with a few ways and others will agree with all of them, but one thing I’m pretty sure is that you’ve got your own way to stay creative and we’re eager to hear from you in the comments bellow!

We write often about small businesses and startups and lean approaches to marketing and other business functions. Mid- to large-size companies can also benefit from the lean methodology and one way to do so is by actively leveraging crowds of workers: designers, software engineers, testers, writers, customer support people, customers, market researchers, and dozens of other groups via the Internet.

Crowdsourcing, like many business activities had distinct advantages both strategic and economic, but the process also comes with its own set of unique pitfalls and dangers. Careful planning and good management of the process can mitigate the risks, but it is crucial that managers understand some of the issues and challenges involved as well as best practices for successful crowdsourcing. I’ve created a list of 7 big-picture issues that companies should consider as they plan their crowdsourced projects. Next week I will discuss the 7 steps companies can take to ensure a successful outcome for their crowdsourced projects. Here then, 7 “Big Picture” thoughts on how best to crowdsource your next project.

1. Make a choice and determine a venue: The critical first question for a manager considering crowdsourcing is simple and binary: is it the best choice for this project? There are many ways to complete a project, and determining how to do so is not just a choice of economy, or convenience, but also a choice of value delivered. Crowdsourcing can be of substantial economic benefit, but this comes with some trade-offs as well. You must answer the question for yourself: do the benefits of the crowd outweigh the benefits of a more traditional outsourcing, partnering, or in-house approach?

If the answer too this is a ‘yes’ the next step is to determine the venue for your project. There are dozens existing online communities and platforms that managers can leverage for tasks ranging from transcription to translation (Amazon Mechanical Turk), QA to RD (uTest to Innocentive), and coding to composing (TopCoder to musikpitch); these are readily available and easy to use, but some companies have chosen to host their own crowds and develop their own technical capacity. Keep in mind that the existing services have already done a great deal of the heavy lifting and because of that, they can deliver great value to you. It takes time and commitment to build a community of skilled workers in any domain, as well as more time and money to build the underlying technology, infrastructure, policies and protections necessary to the process. A DIY approach to crowdsourcing makes sense for a long-term approach, but many companies will want to experiment and learn before they decide to build their own.

2. Manage the process: Be certain that you don’t simply throw open the doors to your project without thorough preparation, active involvement, and careful oversight. The assumption that, once launched, a project will run itself is a very dangerous expectation and can easily lead to the failure of the project, as well as a likely inability to repeat the experiment going forward. Actively managing a crowdsourced project is no more or less difficult than managing a project executed in-house, but does come with a different set of hazards. Remember the Internets are a wild and scary place populated with creatures rarely seen in your warm conference room, so keep in mind that a crowdsourced project can get out of hand and without your own diligent participation you risk the success of the undertaking.

3. Control quality: The quality of the final work product is a key goal when managing any product, project, or process and crowdsourced projects require your careful oversight to ensure high-quality. Because many crowdsourcing communities are open platforms which have low barriers to participation, the quality of the submitted work can often be subject to great (ahem) variability. The role of the project manager is to act as gatekeeper, curator, editor, and leader and this guidance is vital to the project’s success. Take care to quickly identify the best work being done and the most talented participants, then take the time to communicate directly with those workers. Just as quickly identify the low-quality work and politely (but firmly) discourage those workers from participating further. Some platforms provide tools to assist with this, but often it will be up to the manager to perform this role.

4. Recruit and manage the crowd: Essential to the success of your crowdsourced project is the crowd itself. Established communities have done much of this work for you, but you will have to take the time to recruit the appropriate talent to participate in your project. If using an established community, marketing your project to the community is critical and you should try to promote it however you can: via emails or messages, newsletter inclusion, or by leveraging any features the site may offer such as internal promotion packages and display placement options. If you are going the build-it-yourself approach careful use of social media tools, public relations, and other word-of-mouth tactics can help you to attract the right workers to participate. Keep in mind that established communities typically have their own rules and policies designed to help you succeed: codes of conduct, user agreements, community policing and enforcement protocols are often in place and if you decide to go it on your own, you will want to make sure you have thought these through and are ready to take action to enforce your policies.

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Every day on the crowdSPRING Twitter account and on my own Twitter account, I post links to posts or videos I enjoyed reading or viewing. These posts and videos are about logo design, web design, startups, entrepreneurship, small business, leadership, social media, marketing, and more! Here are some of the links that I’ve liked and shared this past week!

The video above contains 160 of the best one liners from Arnold Schwarzenegger movies. That post, and other interesting posts are in the “Other” section below.

Small Businesses Spending More And More On Social Media – http://bit.ly/wvg6rw

Give Your Employees Unlimited Vacation Days – http://bit.ly/w2aCvA

Good interview with Mike Samson by @butleronbiz about biz w/ friends – bit.ly/wBFfBv

Five kinds of work to farm out to the crowd – http://bit.ly/Az9JmC

Pinterest for Brands: 5 Hot Tips – http://bit.ly/wZETZN

Give the Users What They Really Want – http://perfor.ms/tWUUnD

Good suggestions from @stoweboyd on handling customer service questions and issues – http://t.co/80Fc5ocd

Interesting and good read, especially for women … Confidence is a Numbers Game – http://bit.ly/w1zaqB

10 things entrepreneurs can learn from chefs – http://bit.ly/AyAln3

Mark Cuban’s 12 Rules for Startups – http://bit.ly/wVvAVK

What It’s Like To Be An Entrepreneur – Eboo Patel – http://t.co/ZaotKCvl

What history teaches us about startup incubators – http://bit.ly/w7vLYB

Why You Can’t Hire – http://t.co/5E9bi0tV

Good suggestions from @stoweboyd on handling customer service questions and issues – http://t.co/80Fc5ocd

4 Skills Every Startup Employee Needs – http://bit.ly/ynUZIr

When To Get Rid of Your MVP – http://bit.ly/AgEek6

When Reviewing A New Idea, Never Forget Its First Impression – http://onforb.es/yBYqmJ

The power of failing – http://t.co/KCxzb69f

Pinterest for Brands: 5 Hot Tips – http://bit.ly/wZETZN

Five kinds of work to farm out to the crowd – http://bit.ly/Az9JmC

Why do we pay sales commissions? – http://bit.ly/yTEoDi

Give the Users What They Really Want – http://perfor.ms/tWUUnD

Interesting and good read, especially for women … Confidence is a Numbers Game – http://bit.ly/w1zaqB

Give Your Employees Unlimited Vacation Days – http://bit.ly/w2aCvA

Smart: A Man. A Van. A Surprising Business Plan. – http://n.pr/w5KGsB

Good interview with Mike Samson by @butleronbizabout biz w/ friends – bit.ly/wBFfBv

Small Businesses Spending More And More On Social Media – http://bit.ly/wvg6rw

Worst Use Of Social Media of 2012: Boners BBQ – http://bit.ly/zcrHYf

It’s no secret that visitor data measured by Alexa, Compete and others is flat our wrong – http://mz.cm/wXaQ4K

Good LeWeb talk by Jeremiah Owyang about scaling your business to leverage social media – http://bit.ly/x1g7t9

PR to come to grips with Data (or not) – http://bit.ly/yLg6ca

Interesting and good read, especially for women … Confidence is a Numbers Game – http://bit.ly/w1zaqB

Pinterest for Brands: 5 Hot Tips – http://bit.ly/wZETZN

Google’s Results Get More Personal With “Search Plus Your World” – http://selnd.com/ynKBiD

Wow – $99,344,382 pledged on Kickstarter in 2011. The Year in Kickstarter – http://j.mp/xmuEHu

New High-Quality Free Fonts – http://bit.ly/ybWRte

40+ Fresh And Useful Adobe Illustrator Tutorials – http://t.co/Ip3CGZBY

50+ Creative collection of business cards – http://bit.ly/xuaAIJ

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According to a newly released study from Borrell Associates, small businesses are spending more of their budgets on social media. In fact, small and medium size businesses expect to spend nearly as much on social media as they do on search engine marketing (see table below).

This is not surprising and confirmed by other recent survey data, including a survey from StrongMail on 2012 marketing trends). Although the survey data is inconclusive and often conflicting, most surveys report that 40 to 70 percent of small and medium size businesses are using social media. Non-survey data tends to support those results (58.2 percent of SMBs have a presence on social media networks, according to Palore – but these numbers are not clear-cut because between 40 and 50 percent of the businesses who self-identify as using social media on Facebook, for example, have little or no activity there).

Perhaps the most important piece of data (other than adoption) concerns the methods businesses use to measure success in social media. Although it’s not clear how most businesses track this – many use customer acquisition as the key success metric. Fans/friends/followers are also an important metric (see graph below).

How active is your small business on social networks and how do you measure success? We’d love to hear from you in the comments.

Who among us doesn’t love a great meal? Whether we choose eat at home or in a restaurant, all of us appreciate and respect the work that goes into preparing and presenting our food. We love the humble diner which serves up a phenomenal burger and fries and marvel over the lavish cuisine served up at a 4-star establishment. The proprietors of these two distinctly different types of business have a great deal in common – with each other as well as with the community of entrepreneurs in general. They understand their market, work hard to satisfy their customers, and create a high-quality product and service to compete effectively against each other as well as the thousands and thousands of other restaurants at hand. This is the latest in a series of posts I have been working on that discusses how we can draw lessons for our own ventures from the world around us – specifically from unexpected quarters. Last year, I wrote about how much we can learn from kids, about what dogs  and musicians can teach us, and how we can draw inspiration from athletes. Today the great chefs of the world get their turn; these artists are are often wonderful business people and genuinely entrepreneurial, but are admired for their unending creativity and dedication to their craft. Great chefs work everyday to achieve perfection, and we can each learn from their example and their pursuit of the consummate creme brûlée (or burgér, if that should be your personal preference).

1. Chefs live by their creativity. There are not many businesses that are completely dependent on a continuous flow of creativity. Entertainment, advertising, and fine art are among the few industries built completely on a creative output. Fine dining stands among these as an example of pure creativity as a service and a product and the best chefs live and die purely on their ability to create. The chef who loses this ability can no longer compete and can no longer serve their customers or their market.

2. Chefs develop skills over time. Like a great musician a chef develops their skills and technique over many years of practice and refinement. Cooking is not just an art form, but also a craft and the tools, methods, and skills can take years to master. Whether classically trained, or self-taught the great chefs have worked hard to develop their expertise and these abilities are what set them apart and make them unique.

3. Chefs perfect. We speak and write often about the importance of iteration and constant improvement and the best chefs are masters of this. Developing great recipes is a time consuming process and the analogy to developing our own products or services is apt: take the time to develop yours by a process of refinement and repetition until it is as delicious as can be.

4. Chefs listen to their customers. Can you think of another profession where your customer is more critical to the process? Seriously, if they don’t like your product they will leave. They won’t come back and they won’t send their friends to eat the food either. In other industries, the entrepreneur can survive if their product is OK, or even of they have a fail or two. If you are to compete in the world of the chef, you had better pay close attention to that customer and their happiness with your food or you will not have a customer left.

5. Chefs work in teams. Great food is often, though not always, a team endeavor and the skills if the team are crucial. Chefs compete for talent on their staffs just the way you compete for talent in your business. And, as with any team, chef’s teams are an aggregate of the necessary skills and abilities needed to get the job done: sous chefs, line cooks, prep cooks, wait staff, mixologists all contribute to the overall experience of the customer and each of these folks come with their own talents and abilities. Read the rest of this post »