Archive for February, 2011

5 things that suck (about hiring new employees) and 10 things companies can do about it

Mike | February 28th, 2011

We hear all the time about the importance of hiring the right people and the expanding universe of advice can be overwhelming; hire slow and fire fast, only hire the “right” candidate; ask probing questions; check all references; blah blah blah. For a small business with constantly-strained capacity it can be incredibly difficult to post a […]

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Twitter Link Roundup #75 – Small Business, Social Media, Design, Copywriting, Marketing And More

Ross | February 24th, 2011

Every day on the crowdSPRING Twitter account and on my own Twitter account, I post links to posts or videos I enjoyed reading or viewing. These posts and videos are about logo design, web design, startups, entrepreneurship, small business, leadership, social media, marketing, and more! Here are some of the links that I’ve liked and […]

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Small Business Spotlight of the Week: LLWorldTour

Laura | February 22nd, 2011

I am so over this Winter in Chicago so, naturally, when I saw a logo project on the site for a blog about traveling the world I had to take a look. Little did I know, there was so much more to the blog than just world travel. Lisa Lubin, the Magellan behind LLWorldTour, is […]

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Small business and startup issues: net neutrality and H.R. 1

Mike | February 21st, 2011

Small businesses which are built on the Internet and dependent on it for their livelihoods are threatened by an amendment to the spending bill passed by the House last week. The amendment introduced by Oregon Representative Greg Walden, specifically prohibits the FCC from enforcing its Net Neutrality rules, passed late last year. These rules would […]

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crowdSPRING on Good Morning America

Ross | February 17th, 2011

Last year in our 12 Questions interview series, we profiled Tiffany Reed, a single mom living in Virginia and working as a graphic designer on crowdSPRING. This past week, Tiffany’s design work on crowdSPRING was covered by Good Morning America (America’s most popular morning show) on their national television show and an accompanying article – […]

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Twitter Link Roundup #74 – Small Business, Social Media, Design, Copywriting, Marketing And More

Ross | February 17th, 2011

Every day on the crowdSPRING Twitter account and on my own Twitter account, I post links to posts or videos I enjoyed reading or viewing. These posts and videos are about logo design, web design, startups, entrepreneurship, small business, leadership, social media, marketing, and more! Here are some of the links that I’ve liked and […]

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Saying “No” To Customers Can Save Your Company

Ross | February 15th, 2011

Many entrepreneurs and small business owners argue that you should always listen to your customers. In fact, the popular lean startup principles advocate listening to your customers and iterating early and often. But listening to customers – and responding to your customers’ suggestions by implementing all or many of them – are not the same […]

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Tips for small business and entrepreneurs: the right customer service when things go wrong

Mike | February 14th, 2011

Ross wrote a short post the other day about a funny customer service request we received  and mentioned that we have handled well over 100,000 customer service contacts since we launched less than 3 year ago. I looked at that number and my jaw dropped; I know intellectually that we handle a huge volume of […]

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