Whores, Vegetarianism, Moral High Ground & Capitalist Baggage Ross | April 20th, 2010

After answering 40,000+ customer questions, we’ve seen our share of pretty unusual questions. Last week, a customer sent us a note with a simple statement: “Hello whores.”

WTF?

Now – while people sometimes are confused about what we do at crowdSPRING (look to the right of this sentence for the explanation if you’re unsure), we’re pretty sure that few people mistake us for the Bunny Ranch in Nevada. The customer’s actual request is below:

Pete (our Director of Marketing) wasn’t stumped and politely responded:

I can only imagine what the customer was thinking. I suspect she quickly realized that we weren’t the Bunny Ranch (which is good news for many reasons, and particularly because Pete’s mom regularly reads this blog and thinks that Pete works at an Internet startup).

Since Khaya (the customer) and Pete had such a pleasant exchange of greetings, Khaya asked for help with an issue that, at least in Khaya’s mind, is somewhat related to prostitution – the very important issue of vegetarianism and moral high ground.

Pete eats more peanut butter sandwiches than my 3 kids combined.  While I wouldn’t call him a cannibal, he’s clearly not a vegetarian.

It so happens that Pete has a soft spot for intellectual discussions about moral high ground – especially with people who initially assume that we are whores. We all have weaknesses – and that happens to be Pete’s. So, Pete crafted this wonderful, detailed response offering the best guidance he could, to our customer Khaya.

Do you think the Bunny Ranch’s customer service team could have answered Khaya’s question as carefully and thoughfully as Pete did? I don’t think so.

Khaya was very pleased with Pete’s answer and praised Pete’s customer service as being “free of capitalist baggage”. We are pretty certain that nobody has ever said to Zappos that their customer service was “free of capitalist baggage”, so we’ve got that going for us, which is nice. Khaya wrote:

Here was Pete’s final response.

As Mark Twain said: “Fiction is obliged to stick to possibilities. Truth isn’t.” WTF indeed!

What’s the strangest question you’ve ever heard from a customer?

From many minds, the perfect design. Post your project today and let the crowd wow you!

  • Travis Keenan Tiffin

    This is AWESOME!!…crazy AMAZING kind of AWESOME…so much so that I can’t even think about my own strangest question! I’m now wishing Pete was my next door neighbor so we could share some beers and BBQ’d PORK!!!

  • Travis Keenan Tiffin

    This is AWESOME!!…crazy AMAZING kind of AWESOME…so much so that I can’t even think about my own strangest question! I’m now wishing Pete was my next door neighbor so we could share some beers and BBQ’d PORK!!!

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  • Michelle

    Maybe they confused you with formspring.me?

  • Michelle

    Maybe they confused you with formspring.me?

  • christian zagarskas

    I think what ‘Kahya’ may have been saying was more of a sarcastic plug at ‘crowd-sourcing’ in general… Seems like Pete responded in such a way as to stump the opportunity for a political debate on the subject. Me personally, I can not afford to lend my talent to crowd sourcing, however (politely), I do see its ‘value’ for some, and thats great.

    At any rate, the strangest question I have ever heard from a customer was “can you make it so it changes automatically and I do not have to update it myself, or pay you to update it at all?” with regard to a website CMS system, which happened to be joomla. To which I responded, “… we could add in other peoples RSS feeds, is that what you want?” to which he replied “no, I want it to change daily, I heard this is good for those SEO things” [lol] “I just want it to change, you know, add news, photos, but from the internet, not other peoples websites, oh, and can you put a shopping cart up there too? I want to make money”…

    me: “…” (the client had no products…)

  • christian zagarskas

    I think what ‘Kahya’ may have been saying was more of a sarcastic plug at ‘crowd-sourcing’ in general… Seems like Pete responded in such a way as to stump the opportunity for a political debate on the subject. Me personally, I can not afford to lend my talent to crowd sourcing, however (politely), I do see its ‘value’ for some, and thats great.

    At any rate, the strangest question I have ever heard from a customer was “can you make it so it changes automatically and I do not have to update it myself, or pay you to update it at all?” with regard to a website CMS system, which happened to be joomla. To which I responded, “… we could add in other peoples RSS feeds, is that what you want?” to which he replied “no, I want it to change daily, I heard this is good for those SEO things” [lol] “I just want it to change, you know, add news, photos, but from the internet, not other peoples websites, oh, and can you put a shopping cart up there too? I want to make money”…

    me: “…” (the client had no products…)

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