Archive for February, 2009
Friday Fun Facts – Who are we? And, where do we come from?
Mike | February 27th, 2009As a small business startup we spend a great deal of time looking at and analyzing data to help us drive strategy, make adjustments, and better understand our customers. We try hard to not be robotic in our response to numbers, but rather to let them inform our decisions and our direction and we believe [...]
Is Great Customer Service Contagious?
Jerome | February 25th, 2009In my last post, I asked whether people prefer to contact customer service by phone or email. People shared some great stories and advice in the comments. I want to especially thank Doc Kane – I tried his strategy (see Doc’s comment to my last post) the very next day with UPS and it works!!! [...]
Friday Fun Facts – Time Management cS Style!
Mike | February 20th, 2009As a small business startup we spend a great deal of time looking at and analyzing data to help us drive strategy, make adjustments, and better understand our customers. We try hard to not be robotic in our response to numbers, but rather to let them inform our decisions and our direction and we believe [...]
Short Interview – Chad Paulson
Ross | February 19th, 2009Is it possible that a man can be too obsessed with a movie? Not if you listen to our lead engineer, Chad Paulson. Chad and our dev team make magic happen. When we ran into issues with our content management system, here’s what Chad said: We came, we saw, we kicked its ass! (you’ll recall [...]
Friday Fun Facts – So Many Projects, So Little Time
Mike | February 13th, 2009As a small business startup we spend a great deal of time looking at our data and analyzing that data to help us drive strategy, make adjustments, and better understand our customers. We try hard to not be robotic in our response to numbers, but rather to let them inform our decisions and our direction [...]
12 Questions: Meet Jamie Vijayaraghavan (Indiana, USA)
Ross | February 12th, 2009A 12 questions interview with Jamie Vijayaraghavan, a designer from Indiana, USA who works on http://crowdspring.com – Jamie talks in this interview about her love for graphic design, her favorite work, and her passion for animal rescue.
Short Interview – Chris Detmer
Ross | February 12th, 2009A short interview with crowdSPRING’s front end developer, Chris Detmer.
Friday Fun Facts – Best Case, Worst Case, and Most Likely
Mike | February 6th, 2009As a small business startup we spend a great deal of time looking at our data and analyzing that data to help us drive strategy, make adjustments, and better understand our customers. We try hard to not be robotic in our response to numbers, but rather to let them inform our decisions and our direction [...]
