Around this time last year I defined for you the Yiddish word ‘mishegoss,’ which many of you were familiar with in spite of never having heard the term before. Yiddish is just that way – it taps into certain archetypes in our consciousness and, as a result, a phrase that we might never have heard before […]
After every quarter I delve into our customer service data to have a look at a few things: first (and foremost) are we effectively meeting out goal of providing world-class customer service to our community? Next, what is the demand on our system and do we have capacity available to meet it? Third, have we […]
Last week, Ross was contacted by an old friend, Ron May, who publishes an industry newsletter in Chicago and writes extensively about technology, startups, and small business in our region. Ron gets in touch periodically for updates on crowdSPRING so this was no great surprise. Ron’s email asked, “What the heck is going on with crowdSPRING? […]
I wrote a post last year on how job applicants can improve their chances with a prospective employer, and today I wanted to explore this in a different way. In spite of the dismal state of the U.S. economy and the job market (particularly for younger people) there are many, many companies that are hiring […]
Last week the Supreme Court handed down its much anticipated decision on the constitutionality of the Affordable Care Act of 2010 (dba Obamacare). If you are a small business owner or manager, it really doesn’t matter whether you are in the 50% of Americans who were thrilled about this decision or the 50% who were […]
I know there are 647,259 file sharing apps out there but the elegance and simplicity of CloudApp is second to none. Screen shots automatically upload, links to your files are automatically placed on your clipboard. Try it and you’ll never go back.