Posts Tagged ‘Strategy’

7 Habits of Highly Effective Employees

Ross | August 15th, 2012

We’re fortunate to have built a great team at crowdSPRING. What makes one employee highly effective and another average? For some of our job postings, crowdSPRING receives hundreds of resumes. How do we find the the most effective people to join our team? Contrary to the way most companies hire – we never hire the […]

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5 Things Entrepreneurs Can Learn From Olympic Athletes

Mike | August 6th, 2012

When Gabby Douglas climbed on the balance beam last week en route to her gold medal for individual all-around women’s gymnastics she was the picture of calm focus. She was smiling, but she was also tense, and as she began her routine it was clear that she had completely tuned out everything around her. You […]

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Dear Applicant, Part 2: The Thirds

Mike | July 23rd, 2012

I wrote a post last year on how job applicants can improve their chances with a prospective employer, and today I wanted to explore this in a different way. In spite of the dismal state of the U.S.  economy and the job market (particularly for younger people) there are many, many companies that are hiring […]

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What Small Business and Entrepreneurs Can Learn From Roger Federer

Ross | July 11th, 2012

A few days ago, Roger Rederer defeated Andy Murray to win his record-tying seventh Wimbledon title. It was a phenomenal match and Federer’s 17th Grand Slam title (the most in men’s singles history). Many consider Federer the best male tennis player of all time. Federer, however, had not won a major tournament since 2010. How […]

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Lean Marketing Tips: Increasing Lifetime Value With Email Campaigns

Mike | July 9th, 2012

It is a truism of the business world that it costs more to acquire a new customer than it does to retain an existing one. It is also a truism that every business extracts a relatively predictable economic value from a given customer based on amount of money spent with a company minus the amount […]

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Small business and the Affordable Care Act: 5 Reasons Why Obamacare May Help

Mike | July 2nd, 2012

Last week the Supreme Court handed down its much anticipated decision on the constitutionality of the Affordable Care Act of 2010 (dba Obamacare). If you are a small business owner or manager, it really doesn’t matter whether you are in the 50% of Americans who were thrilled about this decision or the 50% who were […]

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Your Startup Or Small Business Sucks But You Can Fix It

Ross | June 28th, 2012

Don’t take it personally, but your startup or small business sucks. Most do. Here’s why. Even the best companies become complacent, over time. At its peak, Kodak controlled 90% of the US film market and was one of the most valuable brands in the world. Sony, not long ago, dominated the market for televisions, cameras, […]

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5 Tips: What Being an Angry Customer Has Taught Me About Great Customer Service

Mike | June 11th, 2012

I am notorious. I have, probably deservedly, developed a reputation around the office for being fierce when it comes to customer service. I don’t mean that I direct my savagery towards our own support agents, rather the pain I can sometimes cause customer service agents from other companies. Every so often, I find myself on […]

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Small Business and Startup Tips: 5 Marketing Mistakes to Avoid

Mike | June 4th, 2012

Marketing your small business is simple, right? Just get your web page live, set up a Twitter account and a Facebook page, start building that email list and you’re on your way to endless riches! Well, unfortunately it is not quite that easy and many businesses end up making mistakes that they could have easily […]

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Tips for small business: Negotiating With the New Recruit

Mike | May 7th, 2012

Last year, I wrote a couple of posts about the process of hiring new employees and what applicants can do to help. Recruiting and hiring can be one of the more painful aspects to running a small business, but job applicants can go far to ease the process for those doing the hiring and, at […]

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