Posts Tagged ‘startups’
Tips for small business and entrepreneurs: the right customer service when things go wrong
Mike | February 14th, 2011Ross wrote a short post the other day about a funny customer service request we received and mentioned that we have handled well over 100,000 customer service contacts since we launched less than 3 year ago. I looked at that number and my jaw dropped; I know intellectually that we handle a huge volume of [...]
10 things that entrepreneurs can learn from dogs
Mike | February 7th, 2011Some months back I wrote a post about how, as entrepreneurs, we have much to learn from our kids. Lots of you chimed in about your own experiences and about how much you, too, have learned about business from children. Well, as I was pondering what to write about this week, our family dog, Epee´ [...]
Lean Marketing 101: Setting Goals
Ross | January 18th, 2011A few weeks ago, I wrote about Lean Marketing Strategies for Small Businesses and Startups. That post resonated with small business owners and entrepreneurs looking for inexpensive ways to market their businesses. Many asked if we could share more lean marketing strategies and tips. Today’s post starts a new series in the crowdSPRING Blog – Lean [...]
Traveling lean: tips for small businesses and entrepreneurs
Mike | January 17th, 2011(Fortunately) we don’t have to travel a great deal here at crowdSPRING; we do the bulk of our communication with partners, funders, and customers over the phone, via email, or on Skype. However, when we do travel we are ever constrained by our limited travel budget, over-extended scheduling, and our pesky insistence on convenience, creature [...]
The State of the Crowdsourcing Union, 2011
Mike | January 11th, 2011Later this month President Obama will deliver the annual State of the Union address. In the address the President will discuss the relative strength of our economy, our institutions, and our relationships with other nations and our current standing in the world. I thought it appropriate , at the beginning of this new year, to [...]


