Posts Tagged ‘start-up’
Small Business and Startups: For Great Service, Speed Counts
Mike | December 5th, 2011I have written several times about customer service and how important it is for small businesses and startups to deliver it effectively. Great customer service is about several things: accuracy, honesty, fairness, efficiency, and – perhaps most important of all – speed of delivery. How many times have you sat on the phone listening to [...]
Small business and startup tips: 5 ways to tune out distractions!
Mike | November 28th, 2011Distractions abound. Every day we start work and spend a great part of the day battling the noise that surrounds any small business owner or entrepreneur. The email, the Facebook, the Twitter, the cell phone, the landline, the snail mail, the deliveries, the lunch orders, the radio,the text messages, the television, the newspapers, the YouTube [...]
10 things entrepreneurs can learn from athletes
Mike | November 21st, 2011Entrepreneurs can learn a great deal from the world of sport, and in particular we can learn from the professional athletes themselves. In the past year, I have written a number of posts about ways we can learn from others and from the world around us; I wrote about how much we can learn from kids, [...]
Small business and startups: 5 great self-service HR resources
Mike | November 7th, 2011The everyday grind of running a business can be tough. I am not talking about wooing potential partners at fancy lunches, or drinks with clients after work, or even the whiteboard sessions that can fill our days. I am talking about the nitty-gritty reality of operating a business, paying the bills, washing the dishes, and [...]
Small business and startups: great reads from the business press
Mike | October 24th, 2011I have been spending some time recently with the online business press. Lots of great articles and information out there, so I thought it was time for another edition of the Business Press roundup! It is an incredibly dynamic time in the world of startups and small business: the economy continues to freak, but at [...]
Startup tips: 5 great tools for freelancers (and small businesses)
Mike | October 17th, 2011What is a freelancer if not a small business? Just like small businesses, freelancers must engage in marketing, manage payables and receivables and other accounting tasks, perform HR functions, direct production, and plan strategy. 1. Planning and strategy. There are lots of great tools and apps out there that will help you to plan and [...]
Lean Marketing tips: business card as selling tool
Mike | September 26th, 2011Just about everybody has one. Your desk has probably is littered with little piles of them. I would be willing to bet good money, that right now you have a few of your own in your wallet or purse. In the past year you have probably handed out and received literally hundreds of these tiny [...]
Small business and startup tips: which type is your brand?
Mike | September 12th, 2011Building and managing your brand, its identity, its name, and its reputation is critical to your company’s ultimate success. How (and when and where) you connect with your customers is determined in large part by your branding and by how your audience relates to your brand. markets are more competitive than ever, and the quality [...]
