Posts Tagged ‘start-up’

Small Business and Startups: The 3-Page Business Plan (and a short post to match!)

Mike | November 17th, 2014

Well, it’s been a while since we last explored the topic of business plans and plenty has changed. The age of the 80-page plan has passed and has been replaced with the 140-character attention span. It’s not that potential investors and employees don’t want to know how you’re going to pull off this crazy, audacious […]

Read full post »

Small Business and Startup Tips: Cool Stuff for Your Next Trip

Mike | November 10th, 2014

Got any trips planned? Business junket? Family vacation? Around the world in 80 days-tour? Well if you’re traveling these days, you need not only to be aware of long lines, crazy security, ebola screenings, weather emergencies, and radar tower mishaps, but also of the great tools and resources available to travelers. I am talking sweet mobile […]

Read full post »

Small Business and Startups: Customer Service Marketing Manifesto

Mike | November 3rd, 2014

I’ve written and spoken often about how customer service for us is a marketing tactic and how we view our customer service as a part of our marketing department. It’s simple – great customer service begets great customer satisfaction which begets great word of mouth. But there’s is another layer to this strategy that is […]

Read full post »

Small Business and Startups: Number One Leadership Skill

Mike | October 20th, 2014

“Genius is the ability to put into effect what is on your mind.” – F. Scott Fitzgerald Let’s see. Strength? Nah. Productivity? Nope. Ability to instill fear? No way. The number one skill any great leader needs is the ability to communicate clearly, effectively, and quickly. Great leaders do display strength and determination, that’s for sure; great […]

Read full post »

Small Business and Startups: Best Boss Ever?

Mike | October 13th, 2014

“Remember the difference between a boss and a leader; a boss says “Go!” – a leader says “Let’s go!”” – E.M. Kelly There are plenty of ways to skin a cat. This applies not only to winning arguments and basketball strategy, but to business management as well. The idea in business, as with so many things, […]

Read full post »

Review. Rethink. React.

Mike | October 6th, 2014

“Leadership is a matter of having people look at you and gain confidence, seeing how you react. If you’re in control, they’re in control.” – Tom Landry Every so often a small business owner or a startup entrepreneur has to take a step back, breathe a deep breath, and look at your company with eyes wide open. […]

Read full post »

Small Business and Startups: The Elements of Good Advice

Mike | September 29th, 2014

Every so often a really smart person, someone whose opinion you respect and intellect you admire will give you a piece of advice or some feedback. What do you do? You listen to them closely and carefully and, typically, you follow that advice or accept that feedback. The general rule for entrepreneurs especially is that, […]

Read full post »

Small Business Tips: 5 More Great Online Tools (Have I Mentioned These Before?)

Mike | September 15th, 2014

A few weeks ago I offered up five online tools that I have tested or am currently using (and that I have never written about before). I like to explore these new apps, tools, and services every so often with an eye towards sharing and possibly implementing in our own business (Remember? Here, here, here, here, and here). Some of […]

Read full post »

Small Business and Startups: 5 Traits of Leadership

Mike | September 8th, 2014

What is a manager? What is a leader? In the context of small business and startups these two characteristically different beings are necessarily rolled into one. In the world of the mega-corporation-consultant-advised-worker-powered-behemoths a manager can often be a quietly effective, detail oriented, often cloistered individual who might supervise dozens or even hundreds of others, while […]

Read full post »

Small Business Tips: 5 Great Online Tools (That I’ve never mentioned before)

Mike | September 2nd, 2014

If I took the time to analyze the number of hours I spend doing my job online, and then add in the number of hours I spend online doing non-work stuff, the result would probably choke a virtual horse. At any given time I have several dozen browser windows and tabs open and am logged […]

Read full post »