Posts Tagged ‘smallbiz’
Your Startup Or Small Business Sucks But You Can Fix It
Ross | June 28th, 2012Don’t take it personally, but your startup or small business sucks. Most do. Here’s why. Even the best companies become complacent, over time. At its peak, Kodak controlled 90% of the US film market and was one of the most valuable brands in the world. Sony, not long ago, dominated the market for televisions, cameras, [...]
Startups and Small Business: 5 Things We Really Need From Politicians
Mike | June 25th, 2012We hear a great deal of talk from the Presidential campaigns about what small businesses and startups really need to succeed. It’s “job creators, this” and “entrepreneurs, that” and “innovators, the other.” First of all we are not monolithic. Every small business has its own distinct needs and it’s own unique problems. For instance, my [...]
5 Tips: What Being an Angry Customer Has Taught Me About Great Customer Service
Mike | June 11th, 2012I am notorious. I have, probably deservedly, developed a reputation around the office for being fierce when it comes to customer service. I don’t mean that I direct my savagery towards our own support agents, rather the pain I can sometimes cause customer service agents from other companies. Every so often, I find myself on [...]
Tips for small business: Negotiating With the New Recruit
Mike | May 7th, 2012Last year, I wrote a couple of posts about the process of hiring new employees and what applicants can do to help. Recruiting and hiring can be one of the more painful aspects to running a small business, but job applicants can go far to ease the process for those doing the hiring and, at [...]
Small business Congress-watch: Three Reasons to Vote Next November?
Mike | April 23rd, 2012A few times a year I take a browse through current legislation that has been introduced in our Congress. The idea is to stay current on what the folks in Washington are doing for small businesses and startups and to briefly analyze some of those priorities and efforts. As business owners and operators who live [...]
Small Business and Startup Tips: Managing Remote Employees
Ross | April 19th, 2012Did you know that more than 34 million Americans already work from home, at least part time? In fact, that number is expected to nearly double in the next five years, according to Forrester. If we have anywhere close to 63 million remote workers by 2016, remote workers will represent over 40 percent of the entire [...]
