Posts Tagged ‘smallbiz’
New-to-the-world: strategic marketing for startups and small business
Mike | April 26th, 2010strategy |?strat?j?|noun: a plan of action or policy designed to achieve a major or overall aim. Many Internet startups reside in new market segments that are still evolving and have yet to be fully defined. In our case “crowdsourced creative services” is a new category in an old (and very large) market. It could be defined as a “alternative method for sourcing creative services, in [...]
Small business and customer service: 3 tips for creating a virtuous loop.
Mike | April 12th, 2010At crowdSPRING we place a great deal of emphasis on customer service: quality, accuracy, and timeliness are critical measures of our ability to deliver this to our users. Customers are the life-blood of any business and small businesses particularly must focus on listening to their customers, responding, and making adjustments based on the feedback received. [...]


