Posts Tagged ‘smallbiz’
Small Business and Startups: Prepare For the Worst
Mike | May 13th, 2013Disaster strikes. Extreme weather events, fires, data storage failures, illness or even the death of a key team member can occur at any time and when something happens, will your small business be prepared? According to ReadWrite, 74% of small businesses do not have a disaster plan and 84% don’t even carry insurance against natural [...]
The Business Plan. Redux.
Mike | May 6th, 2013It has been some time since I last discussed business plans in these blog pages and I thought it might be time for an update. When Ross and I were developing the idea for crowdSPRING we wrote an extensive business plan – over 80 pages of detailed description, research, tables, charts, models, and projections. The [...]
How Customer Service Impacts The Success Of Your Business
Ross | May 2nd, 2013What your customers and potential customers say publicly about your company’s products and services matters a great deal. In a few minutes, we’ll give you three good tips on how you can improve your customers’ experience when they deal with your customer service team. But first, let’s take a quick look at why you should [...]
10 Things Entrepreneurs Can Learn From High School Seniors
Mike | April 22nd, 2013I have written before about things entrepreneurs can learn from people who come from various walks of life. From athletes we can learn the value focus and training, from comics we learn about of risk-taking, from chefs we learn how to stay creativity under great stress, and from musicians we learn the importance of working [...]
Small Business and Startups: Cultivate Trust and Nurture Loyalty
Mike | April 15th, 2013Trust is a key for driver for your customers. Do they trust you to produce a great product? Do they trust you to deliver a reliable service? Do they trust you with their money and their time? Establishing trust with your customers takes time and consistency, but it also takes data and transparency. Companies rely [...]


