Posts Tagged ‘smallbiz’

Small Business and Startups: How Do I Thank You?

Mike | December 15th, 2014

Mom taught us well. She raised us to be polite and she raised us to consider other’s feelings. For many small business owners saying thanks to your team is a head-scratcher. Performance-based bonuses can be a powerful incentive for individuals, and profit-sharing plans can reward great teamwork, but saying thank you can and should rise above […]

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Small Business and Startup Tips: Cool Stuff for Your Next Trip

Mike | November 10th, 2014

Got any trips planned? Business junket? Family vacation? Around the world in 80 days-tour? Well if you’re traveling these days, you need not only to be aware of long lines, crazy security, ebola screenings, weather emergencies, and radar tower mishaps, but also of the great tools and resources available to travelers. I am talking sweet mobile […]

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Small Business and Startups: Customer Service Marketing Manifesto

Mike | November 3rd, 2014

I’ve written and spoken often about how customer service for us is a marketing tactic and how we view our customer service as a part of our marketing department. It’s simple – great customer service begets great customer satisfaction which begets great word of mouth. But there’s is another layer to this strategy that is […]

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10 Best Practices For Email Marketing For Small Business and Startups

Ross | October 21st, 2014

Marketers are seeing an alarming trend. Although 122 billion emails are sent every hour, a large and growing percentage of emails are never read. This is not surprising – most marketing emails are simply pure spam without any creative or substantive value. Even worse, really bad marketing emails can easily destroy a company’s reputation and […]

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Small Business and Startups: Number One Leadership Skill

Mike | October 20th, 2014

“Genius is the ability to put into effect what is on your mind.” – F. Scott Fitzgerald Let’s see. Strength? Nah. Productivity? Nope. Ability to instill fear? No way. The number one skill any great leader needs is the ability to communicate clearly, effectively, and quickly. Great leaders do display strength and determination, that’s for sure; great […]

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Small Business and Startups: Best Boss Ever?

Mike | October 13th, 2014

“Remember the difference between a boss and a leader; a boss says “Go!” – a leader says “Let’s go!”” – E.M. Kelly There are plenty of ways to skin a cat. This applies not only to winning arguments and basketball strategy, but to business management as well. The idea in business, as with so many things, […]

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Review. Rethink. React.

Mike | October 6th, 2014

“Leadership is a matter of having people look at you and gain confidence, seeing how you react. If you’re in control, they’re in control.” – Tom Landry Every so often a small business owner or a startup entrepreneur has to take a step back, breathe a deep breath, and look at your company with eyes wide open. […]

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Small Business and Startups: 6 Traits of Great Businesses

Mike | September 22nd, 2014

A few weeks back I wrote about 5 traits of leadership and some of the characteristics that great leaders share. Today let’s move away form the individual(s) that lead businesses and discuss the businesses themselves, shall we? Leadership is all well and good (not to mention completely necessary), but there is more to a business than simply […]

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Small Business Tips: 5 More Great Online Tools (Have I Mentioned These Before?)

Mike | September 15th, 2014

A few weeks ago I offered up five online tools that I have tested or am currently using (and that I have never written about before). I like to explore these new apps, tools, and services every so often with an eye towards sharing and possibly implementing in our own business (Remember? Here, here, here, here, and here). Some of […]

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Small Business and Startups: 5 Traits of Leadership

Mike | September 8th, 2014

What is a manager? What is a leader? In the context of small business and startups these two characteristically different beings are necessarily rolled into one. In the world of the mega-corporation-consultant-advised-worker-powered-behemoths a manager can often be a quietly effective, detail oriented, often cloistered individual who might supervise dozens or even hundreds of others, while […]

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