Posts Tagged ‘experience’

How Customer Service Impacts The Success Of Your Business

Ross | May 2nd, 2013

What your customers and potential customers say publicly about your company’s products and services matters a great deal. In a few minutes, we’ll give you three good tips on how you can improve your customers’ experience when they deal with your customer service team. But first, let’s take a quick look at why you should […]

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Not Every Failure Is A Learning Experience

Ross | June 2nd, 2010

Many entrepreneurs and investors – especially in Silicon Valley – believe that failure is acceptable. Mark Suster writes: I prefer second time (or more) entrepreneurs. Sure, I would love to work with people who have had multiple successes. But I’m not afraid of entrepreneurs that didn’t succeed the first time. I want to work with […]

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