Posts Tagged ‘entrepreneurship’
Small Business and Startups: Slice & Dice Your Customer Service Data
Mike | October 29th, 2012After every quarter I delve into our customer service data to have a look at a few things: first (and foremost) are we effectively meeting out goal of providing world-class customer service to our community? Next, what is the demand on our system and do we have capacity available to meet it? Third, have we [...]
Small Business and Startup Tips: Pricing and Analysis
Mike | October 22nd, 2012Periodically every business needs to take a fresh look at pricing their products or services. There are several basic questions that need to be asked, and then a great deal of work to analyze the current state of pricing data and then to forecast the impact of any change in pricing. First, you need to [...]
5 Things Entrepreneurs Can Learn From Art Students
Mike | October 8th, 2012My younger son is a high school senior this year and I find myself in awe of his ability to manage an wildly complex and demanding existence. First semester of senior year is an overwhelming time – college visits and applications to schedule and manage, final rounds of SATs and ACTs to prepare for, a [...]
Small Business and Startups – 13 Great Reads From The Business Press
Mike | September 24th, 2012One of my daily pleasures is to read the paper, the blogs, and the magazines. I typically scan the major stories domestic and international, take a dive into the political coverage, read the opinion pages top to bottom, skim the sports and entertainment sections and then head over to the business section to see what’s [...]
