Posts Tagged ‘entrepreneurship’

Small Business and Startups: Finding Your Match

Mike | July 27th, 2015

Last week I wrote about customer service and the importance of scheduling and allocating your support resources. Lots of small businesses find that they can deliver top-notch, high-volume customer support with very small teams of people as long as they have the correct tool and as long as they pay close attention to the kinds of problems […]

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Twitter Link Roundup #279 – Wow! Great Resources for Small Business, Startups, and Design!

Mike | July 24th, 2015

At crowdSPRING we love latte and we also appreciate a great love story. And who better than Amy Schumer to tell a story of love and loss through the literary device of latte foam art? Follow the tale of a young couple as they meet, fall in love and, eventually, are left with only the cold, […]

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Small Business and Startups: Making Customer Service Available (On Your Own Terms)

Mike | July 20th, 2015

Periodically (like every single quarter) we review our customer service data to determine whether we are best using our resources. This is an excellent practice for a small company, especially one that is ambitious and by its very nature capacity constrained. At crowdSPRING we strive to provide world-class quality support, but our team is small […]

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Twitter Link Roundup #278 – Freaky Good Resources for Small Business, Startups, and Design!

Mike | July 17th, 2015

Not one, but two of our favorite technologies were  Gilles Deschaud’s film, “Chase Me.” We love the art and the painstaking craft of stop-motion animation and Deschaud has got it down cold. Maybe more impressive is the fact that he produced the entire film using 3d print technology! As mashups go, h cool is that? So […]

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Lean Business Tips: Marketing Channels on the Cheap

Mike | July 13th, 2015

Startups and small businesses face a steep learning curve when it comes to online marketing. The options are rich, the ROI can be cruel, the capacity investment can be significant, and the results can often be questionable. At crowdSPRING we have experimented with virtually every online marketing strategy and tactic available, often with negative results. The […]

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Twitter Link Roundup #277 – More Resources for Small Business, Startups, and Design!

Mike | July 10th, 2015

At the risk of freaking out certain people in our office (no names mentioned; OK, hi Bianca!) I shared this video which is in turns creepy and incredibly beautiful. Not to mention an object lesson in the wisdom of staying away from shiny objects!  Not to worry, though: this roundup may glow in the dark, but is definitely […]

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From the Vault: America’s Founding Entrepreneurs

Mike | July 6th, 2015

EDITOR’S NOTE: We originally published this post back in July of 2011. As this is a holiday weekend (and the entire team is trying to get in a little recreation), we thought we’d repurpose this and see if it still has legs… On this Independence Day I have been thinking about the summer of ’76 and […]

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Twitter Link Roundup #276 – Patriotic Resources for Small Business, Startups, and Design!

Mike | July 3rd, 2015

Happy 4th of July! We love the patriotism, the food, the sun, and the gathering with friends and family. We also like the fireworks. What better to celebrate this roundup then fireworks fails? Well, actually nothing is better. Have a look at the knuckleheads and the insanity they wrought with Darwin-was-right idiocy. So, Happy Birthday, […]

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Twitter Link Roundup #275 – Fascinating Stuff for Small Business, Startups, and Design!

Mike | June 26th, 2015

We love dreams. We love childhood memories. We love stop motion animation. Vera Van Wolferen‘s  How to Catch a Bird pulls it all together in a wonderfully creative and evocative way. Now wake up! Once again, it’s time for our weekly Roundup! Take a little trip through this week’s set of links and articles that we shared with you over the […]

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Small Business and Startups: Teams and Transparency

Mike | June 22nd, 2015

How transparent is too transparent? At crowdSPRING we have worked hard since we first launched to share information openly and honestly with our users, our investors, and our team. We communicate regularly with customers about site issues, new features, and our policies and procedures. We ask for feedback and suggestions and, when users choose to share […]

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