Posts Tagged ‘customers’

Dealing With Customer Resistance To Change

Ross | May 5th, 2010

Whether you are a startup, a small business or a Fortune 50 company, customers typically resist attempts to change products or services they perceive work well. People prefer to deal with the things they already know rather than get used to something new. But to innovate, companies must constantly find ways to improve their products […]

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Whores, Vegetarianism, Moral High Ground & Capitalist Baggage

Ross | April 20th, 2010

After answering 40,000+ customer questions, we’ve seen our share of pretty unusual questions. Last week, a customer sent us a note with a simple statement: “Hello whores.” WTF? Now – while people sometimes are confused about what we do at crowdSPRING (look to the right of this sentence for the explanation if you’re unsure), we’re […]

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Three Year Olds Are Smart – Why?

Ross | June 17th, 2008

Why do birds fly? Why do I have to eat carrots? Why is the sky blue? Why do you drive a car? Why is that person a different color than I am? Why do I have to wear shoes? Why do I have to go to bed? If you are the parent of a toddler […]

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