Posts Tagged ‘crowdspring’

Phone or Email? I Need A Human!

admin | February 4th, 2009

Is it better to provide customer service by email or by phone? Maybe it’s not the means you use to provide great customer service – but making sure you actually help your customer.

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Short Interview – Jerome (the French Guy)

Ross | February 2nd, 2009

Jerome suggested it would be cool to interview people on our team. I thought it was an awesome idea. And Jerome was surprised to be the first interviewee. Here we go: Interview With Jerome Derradji – crowdSPRING’s Customer Service Guru from Ross Kimbarovsky on Vimeo. And in case you doubt he studies ping-pong videos on […]

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Friday fun facts

Mike | January 30th, 2009

As a small business startup we spend a great deal of time looking at our data and analyzing that data to help us drive strategy, make adjustments, and better understand our customers. We try hard to not be robotic in our response to numbers, but rather to let them inform our decisions and our direction […]

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Helping Is Happiness

admin | January 26th, 2009

Recently, Ross wrote about how each person can impact others: “think about how you can help others. Imagine how much good you can do if you help just one person per day. Imagine how much good THEY would do if they too help one person per day.” Customer service is about helping others. We’ve all […]

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Pondering creativity

Mike | January 21st, 2009

The opposite of creativity is cynicism. — Esa Saarinen Everybody’s got it right? Plumbers, doctors, entrepreneurs, and office clerks – creativity surrounds us. But there is the everyday creativity of folks like those I just listed, and the extraordinary creativity of the great artists, thinkers, and inventors. In his book “Creativity,” Mihaly Csikszentmihalyi explains the […]

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Exploring Chicago…and FUTON!!!

admin | January 19th, 2009

Well…I’ve been here about a week and a half now here in the lovely (and miserably cold) city of Chicago. I’ve had some trials and tribulations…basically revolving around the wonderfulness that taking two suitcases out to a city and moving into an apartment entails (I’m not including pictures yet…because well it’s hilariously bare). This weekend […]

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crowdSPRING Community Gives Back – Teaming 4 Technology

Ross | January 16th, 2009

Give Back is the crowdSPRING community’s way of helping worthy non-profit and charity causes in need. Creatives in the crowdSPRING community have agreed that for these special projects, no monetary awards will be given. crowdSPRING will waive its fees and will assist the organizations with posting their project. We will collaborate together to help those […]

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Short Interview – LumeeFly.com

Ross | January 16th, 2009

At crowdSPRING, we love meeting other companies and often invite guests for lunch with our team. On January 13, Tommy Johnson, Jr., CEO of LumeeFly, Inc., joined the crowdSPRING team for lunch. LumeeFly is a new media company launching in the second half of 2009 (their website is not yet active). LumeeFly will serve music […]

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Short Interview – EveryBlock.com

Ross | January 14th, 2009

At crowdSPRING, we love meeting other companies and often invite guests for lunch with our team. On January 9, we had a great time playing ping-pong and talking over lunch with the team from Chicago’s EveryBlock. EveryBlock is a new way to keep track of what’s happening on your block, in your neighborhood and all […]

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