Posts Tagged ‘community’

Who are we? And where do we come from? (2011 edition)

Mike | April 11th, 2011

It is almost 3 years since we opened the doors to crowdSPRING and in that time we have grown dramatically. In May of 2008, we started out with fewer than 600 registered users. By May of 2009 we had grown to just under 30,000, and by May 2010 we were 79,000 strong; today we have […]

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12 Questions: Meet Troy Tessalone (USA)

Audree | April 5th, 2011

In our 12 Questions blog series, we feature interviews with someone from the crowdSPRING community. For these interviews, we pick people who add value to our community – in the blog, in the forums, in the projects. Plainly – activities that make crowdSPRING a better community. Be professional, treat others with respect, help us build […]

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How To Find Your First Customers And Grow Your Business

Ross | April 5th, 2011

Entrepreneurs frequently ask me for advice on finding early customers for a product or service, and how to leverage those customers to market to a larger community of potential customers. This is not easy to do, but there are a few things you can do that can help. In this video, I offer five tips, […]

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5 things that suck (about hiring new employees) and 10 things companies can do about it

Mike | February 28th, 2011

We hear all the time about the importance of hiring the right people and the expanding universe of advice can be overwhelming; hire slow and fire fast, only hire the “right” candidate; ask probing questions; check all references; blah blah blah. For a small business with constantly-strained capacity it can be incredibly difficult to post a […]

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Tips for small business and entrepreneurs: the right customer service when things go wrong

Mike | February 14th, 2011

Ross wrote a short post the other day about a funny customer service request we received  and mentioned that we have handled well over 100,000 customer service contacts since we launched less than 3 year ago. I looked at that number and my jaw dropped; I know intellectually that we handle a huge volume of […]

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