‘Tis the season. Not for giving gifts or reflecting on peace on earth. This is the silly season where we have to opportunity to elect our next President of the United States. Every four years, our country engages in a ritual which will impact the course of our economy, our social policy, and our governmental priorities. More importantly, this quadrennial exercise will determine the content of our newspapers, blogs, TV newscasts, and radio editorials. Writers will fulminate, pundits will issue declarations, and talking heads will revel in the traditional aspects of the sport known as Presidential Politics.
What can entrepreneurs learn from politicians? Historically, the political industry has pioneered strategies for marketing, partnering, business development, social media use, and audience engagement. Brand-building is key to successful political campaigns as it is for businesses, and politicians build their own personal brands using tactics that all of us use everyday. In short, small businesses and startups can draw many valuable lessons from politics, politicians, and political campaigns. In previous posts i have written about how we can learn from kids, dogs, musicians, chefs, and athletes.
As we speak there are still four candidates actively competing for the Republican Party nomination for President, and while we find ourselves by turns, laughing at them, swearing back at them on television, or nodding in agreement with their ideas, we do have to admire them for their passion, their dedication, and their persistence as they each create a distinct brand and pursue their share of the elector market. So, let’s take a look at the politicians and see what they have to teach us!
1. Politicians compete. Politics is a cut-throat industry, rife with cheating, back-stabbing, and intrigue. Not that those are necessarily ‘bad’ things, right? While i do not espouse the use of dirty tricks or underhanded strategies to gain advantage in business, we do stand to learn from successful politicians and their ability to put themselves forward in the best possible light, while painting the most unflattering picture possible of their opponents. In politics at its best, this competition takes the form of a debate about ideas and convictions and, at its worst, it can get viciously personal and destructive. While rejecting the negative approach we see so often in politics, entrepreneurs can and should learn from those politicians who compete by emphasizing the values they represent, the superiority of their ideas, and the benefits that come with their service.
2. Politicians market actively. Politics requires constant and active marketing. During campaign season, this is obvious – just ask anyone in Florida about the recent inundation f television commercials, mailers, robo-calls, door hangers, yard signage, and wall-to-wall billboards. But between elections good politicians continue to energetically market their ideas, their legislative priorities, and their brands. This usually takes the form of public relations – news conferences, press releases, public appearances are leveraged to keep the person or the issue in the public eye and push the priorities and ideas of the politician into the public conscience. Entrepreneurs can draw clear connections to their own businesses, products, and services and can leverage many of the same techniques politicians use to increase awareness, build brand loyalty, and keep themselves top-of-mind with their own audience.
3. Politicians differentiate. One of the keys to a strong political campaign is the candidate’s ability to draw a strong distinction between herself and her opponent. Voters take a risk when electing a candidate – after all, we don’t really know what a candidate will do once they become an incumbent – so it is critical for a politician to show how they are different and to give voters a clear choice. Small business can take a similar approach in the marketplace: by communicating how our offering differs from the competition, our customer can better understand the choices they have and the benefits they can derive by choosing us over the competition.
4. Politicians build audiences. In social media one measure of results is the size of our audience: followers, likes, re-tweets are ways we determine our success. In politics audiences are not just important, they are critical in determining whether an incumbent keeps his job or whether his opponent takes it over. So, needless to say, a politicians ability to build a faithful audience can make or break a career and determine whether their ideas and programs prevail. Our ventures, too, thrive with the support of a loyal audience; ensuring customer satisfaction, creating great word of mouth, and building a fanatical fan base can allow our own businesses to prevail in the marketplace.
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Five years ago, a small business launching a new online product would traditionally have purchased their own servers and software, or leased servers, software and hosting services from one of many hosting providers around the world.
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