Social media

Is Small Business Marketing On Facebook A Complete Failure?

Ross | October 31st, 2013

Earlier this week, Nate Elliot, a vice president and principal analyst at Forrester (a respected research firm), wrote an open letter to Facebook’s CEO Mark Zuckerberg. Mr. Zuckerberg: Facebook is failing marketers. I know this statement sounds remarkable, perhaps even unbelievable. After all, you offer marketers access to the largest audience in media history and […]

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Four Key Lessons For Entrepreneurs And Small Businesses From The World’s Best Brands

Ross | October 1st, 2013

  Over the past few years, I’ve shared lessons that entrepreneurs and small businesses can learn from the world’s best brands. For example, I wrote about five lessons small businesses and startups can learn from the world’s best Brands, the 10 key learnings from PSFK’s Good Brands Report 2009,  the lessons for small businesses and startups from Interbrand’s Best […]

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The Secret To Content Marketing Success: Storytelling

Ross | September 17th, 2013

Marketing is storytelling. Stories help shape beliefs and also help people remember the things you want them to remember. Authentic and compelling stories help build a brand. For example, owners of the iPhone believe that each successive iPhone is much better than the model it replaces, which is not always true. Here’s a short video […]

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Should You Give Up On Social Media Marketing?

Ross | July 23rd, 2013

The claim that social media will drive more customers to your business than search, email or other traditional and online marketing channels has once again been exposed as a myth. Or has it? A recent study by Custora found that email marketing and search deliver more profitable customers than social media. I wrote an opinion […]

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Small Business and Startups: The First Ever crowdSPRING Quiz!

Mike | July 8th, 2013

Now that the 4th of July party is over and we begin the official summer months, many businesses large and small will experience a slowdown in sales, traffic, and customer engagement. Why? Because it’s vacation time, stupid. Because you’ve got a bit of extra time on your hands, I imagine you’ve probably been asking yourself, “What […]

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How To Say No To People Who Want To Pick Your Brain

Ross | June 25th, 2013

As you become successful, people will want to buy you a cup of coffee and “pick your brain.” Even if  you want to genuinely help, it’s impossible to say “yes” to everyone and not impact your own productivity. Here’s a helpful video from Marie Forleo, a marketing and lifestyle expert. Marie offers good tips on […]

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Surprise Is One Of The Most Powerful Small Business Marketing Tools

Ross | June 18th, 2013

It has always been difficult to stand-out in a crowded market. When the products you sell are also available from thousands of other vendors at the same or lower prices, how do you differentiate your business and convince customers to buy from you? Smart companies surprise their customers when customers least expect surprises. When you […]

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To Succeed, Stop Trying To Please Everyone

Ross | June 11th, 2013

Many young entrepreneurs and small business owners make a common mistake when they launch their new business or a new product/service. They believe that at launch, they should always target as many customers as they can. This seems logical. If your potential group of customers is larger, aren’t you more likely to succeed? No. It’s […]

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Small Business Branding: What You Can Learn From The World’s Best Brands

Ross | May 22nd, 2013

  The 2013 Brandz Top 100 Most Valuable Global Brands report was just released. The report offers important lessons for startups and small business. Apple is once again listed as the most valuable global brand, with Google, IBM, McDonald’s and Coca-Cola rounding out the top five. We’ve previously written about important lessons small businesses and […]

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This Is Why Social Media Doesn’t Work For Your Business

Ross | May 21st, 2013

If you have invested considerable time and resources on social media marketing over the past year and feel frustrated, you are not alone. About 61% of small businesses don’t see any return on investment on their social-media activities … Yet, almost 50% say they’ve increased their time spent on social media, and only 7% have […]

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