Small business

Keep Things In Perspective

Ross | December 29th, 2008

It is not unusual to get bent out of shape, become angry, and to express our frustrations when things don’t go as planned. We do this when a potential client doesn’t select us for an assignment, when someone says something negative about us, our companies or people we care about, and in many more situations. […]

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The Culture of Customer Service

Jerome | December 19th, 2008

Ross recently wrote a post about talking with people, not to them. When it comes to customer service, many people forget this lesson. It’s simple. Customer service is first being human. Great customer service means listening, talking with customers, fixing what doesn’t work, and saying “I’m sorry” when you did something wrong. We look up […]

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A Simple Thank You Can Be Very Powerful

Ross | December 18th, 2008

Technology has transformed the way we communicate. Email, SMS, Twitter, Facebook, Flickr, MySpace, and other forms of  communications have allowed people who would not have “met” ten years ago to develop social relationships. We get many great emails from people every day thanking us for what we do. Those emails put huge smiles on the […]

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Can He Really Do Handstands?

Judson | December 12th, 2008

Oh jeez guys. I’m really nervous. In fact, I really didn’t even know what to say. But, I’m seriously happy and pumped to say that I work here now. Crazy, right?! Let me introduce myself: I’m Judson Collier, and I’m a 17 year old (yes, 17. I actually said in my application that I was […]

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What Does Tribal Leadership Teach Us About Building Strong Communities and Organizations?

Ross | December 10th, 2008

Tribal Leadership: Leveraging Natural Groups to Build a Thriving Organization (by Dave Logan, John King, and Halee Fischer-Wright). Most people believe that innovation, quality and success is the product of great leadership. A ten year, 24,000 person study found that “tribes”, naturally forming groups of between 20-150 people, and not leaders, drive success in virtually all […]

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Help Us Help You!

Angeline | December 5th, 2008

There are winners, and there are losers. We’d like to think we fall on the winning side of life (our Moms do too!), but we’re never afraid to ask for help when needed. And with that being said, we need your help! It’s not often that we ask you for favors (OK, maybe it is […]

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Jason Calacanis’s “120% Solution” is Wrong

Ross | December 5th, 2008

Earlier this week, Jason Calacanis sent an essay to his mailing list titled “The 120% Solution”. A copy of the essay is posted to Calacanis’s blog. In his essay, Calacanis advocates working 20% more – by adding a sixth day to our workweek – until “America takes care of its debt, untangles the housing mess […]

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crowdSPRING Community Gives Back

Ross | December 3rd, 2008

crowdSPRING is proud to announce a new effort, just in time for the holidays. Give Back is our community’s way of helping worthy non-profit and charity causes in need. Creatives in the crowdSPRING community have agreed that for these special projects, no monetary awards will be given. crowdSPRING will waive its fees and will assist […]

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I Tried To Do Handstands For You…

Angeline | December 2nd, 2008

So, as my final days are approaching at crowdSPRING (sniff), I’ve been deep in the trenches, looking for the perfect person to fill my Womens’ size 6 1/2 shoes, and although my feet aren’t very big, they are quite capable, spunky, and dedicated! There’s a lot of excitement going on at cS central, and there […]

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