Small business

8 Smart and Practical Ways To Increase Your Small Business Profits

Ross | January 18th, 2016

Every small business owner has a lot to do but little time to accomplish everything. In the long run, successful small businesses find ways to improve their profitability (the amount of money remaining after all business expenses are paid). But short of raising prices and alienating customers, it’s not always easy for a small business […]

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Seven Tips On Being A Great Customer

Keri | January 14th, 2016

The most successful companies often also provide exceptional customer service. But as anyone who’s worked in customer service can tell you – not all customers are the same. Sure, we do our absolute best to treat each customer with respect and empathy and to solve their problems. But we will go out of our way […]

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Three Awesome Tools for Small Businesses and Startups

Arielle | January 13th, 2016

It’s not easy to start and run a successful business. After all, business owners must manage many different things and wear different hats in operating their business. From developing products and services to hiring to payroll, owners have a lot on their plates! Fortunately, there are some terrific mobile and web tools that entrepreneurs and […]

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The Logo Store Nightmare: Ready Made Logos Harm Your Business

Ross | January 11th, 2016

You might be tempted to buy a “ready-made”, generic logo you found at an online logo store. After all, it costs only $99 and you can personalize it with your business name. Don’t do it. A custom logo design for your business is an important part of creating a brand identity. The best logo designs […]

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Night Owls vs. Early Risers: What’s Best for Your Business?

Arielle | January 6th, 2016

Some people wake up with the sunrise, while others are just then going to bed. Personally, I would much rather finish my day at 4 am than start it at that hour. I find that my creativity and productivity both peak while the rest of the world is asleep. There are few distractions, and I […]

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10 Important Web Design Best Practices and Tips for Small Business Websites

Ross | January 4th, 2016

If you don’t have a  dedicated website for your startup or small business, you’re in danger to fall further behind your competition. You might think that you’re  building a fan base on Facebook (if you’re buying fans on Facebook by advertising, you’re very likely wasting your money), sharing small bits of content on Twitter and […]

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The Insider’s Guide To Great Customer Service

Keri | December 9th, 2015

As consumers, we regularly measure our experiences by the quality of a company’s products, services, and customer service. Ironically, many companies forget that customer service often reflects how the world views their business. I’m sure I’m not the only one who’s been stuck on the phone with a company for what seems like an eternity, […]

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Five Strategies To Help You Succeed In Business Meetings

Ross | November 16th, 2015

I do not love meetings. They typically take far more time than necessary, involve more people than necessary, and often lead to more meetings. Unfortunately, it’s impossible to run a successful company and not meet  with your team. After all, meetings can help resolve problems that could otherwise take too long or be too difficult […]

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Small Business and Startups: Telling the Truth

Mike | October 19th, 2015

Telling the truth conjures images of cherry trees and axes. Violence followed by confession leads to redemption right? In business the truth can be elusive, even fungible. As much as we try to craft the perfect projections, what happens in business is never predictable and outcomes can not be conjured from a crystal ball. So […]

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From the Vault: 7 biases that can effect your decision making

Mike | October 12th, 2015

EDITOR’S NOTE: We originally published this post back in 2010. I really loved this piece, but that could be my own susceptibility to #3, below…  Einstein once said, “Common sense is the collection of prejudices acquired by age eighteen.” Common sense, Einstein was arguing, can often be the enemy of rationality, science, and fact-based decision-making. We […]

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