Small business

3 resources for bonding with your customers: tools of mass engagement!

Mike | April 19th, 2010

The brave new world of digital tools and technology allows small business to connect with customers in ways that were unimaginable a decade ago. We take this increased connectivity almost for granted, and because of this many small businesses overlook the platforms, analytic tools, and services available to them and just begging to be leveraged. […]

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Screencast: Post your project on crowdSPRING!

Mike | April 15th, 2010

We’ve prepared a short screencast video with instructions on posting your first project to crowdSPRING! Lots more information on posting projects can be found in our Help Center. Enjoy and please let us know if this is helpful.

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Small business and customer service: 3 tips for creating a virtuous loop.

Mike | April 12th, 2010

At crowdSPRING we place a great deal of emphasis on customer service: quality, accuracy, and timeliness are critical measures of our ability to deliver this to our users. Customers are the life-blood of any business and small businesses particularly must focus on listening to their customers, responding, and making adjustments based on the feedback received. […]

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Who are we? And, where do we come from? (2010 edition)

Mike | April 5th, 2010

A little over a year ago, I wrote a post about the international flavor of the crowdSPRING community and I thought perhaps it was time to click the refresh button and see what’s happened in the past year. When I wrote that post, we had been in business for almost a year and we had […]

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What if business schools offered an MBA in www?

Mike | March 29th, 2010

Every year thousands of  newly minted MBAs will earn their degrees from over 165 graduate business programs in the US alone. These bright folks will walk through those gates with training in finance, accounting, marketing, economics, strategy, supply chain management, entrepreneurship, statistics, research, business law, negotiating, ethics, and leadership. Many of the young MBAs have […]

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5 thoughts for small business on delivering efficiency

Mike | March 22nd, 2010

In his book “The Goal,” Eliyahu Goldratt tells the story of  a Boy Scout troop out for a hike. The goal of the hike is to cover 10 miles in 5 hours, in other words to keep the troop moving at an average speed of 2 miles per hour. As the troop works its way […]

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Why My Small Business Uses crowdSPRING – Innova Apps, Inc.

Ross | March 17th, 2010

Bryan J. Sebastian of Innova Apps, Inc. shares how his company uses crowdSPRING for logo design and web design and why he thinks other startups and small businesses should consider leveraging crowdSPRING’s community of more than 55,000 designers and writers. More about Innova Apps: Innova Apps, based in St. Charles, Illinois, helps companies by developing […]

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Dispatches from SXSWi

Mike | March 15th, 2010

We’re spending a few days at the South by Southwest conference in Austin, so I thought that I could share  notes from three of the sessions. In a few days we travel to Las Vegas for the MIX10 conference and I’ll share some of the goodies from that show next week. Austin is packed this […]

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crowdSPRING on WGN News

Ross | March 11th, 2010

Nice to see Chicago’s WGN talk about crowdSPRING in their news segment last night (at 0:55 of the video). Big thanks to @maltier for letting us know about WGN’s story about crowdSPRING.

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Satisfaction (guaranteed)

Ross and Mike | March 11th, 2010

Later today begins a new day at crowdSPRING and a new approach to our community. When we launched in May of 2008, we offered buyers a simple guarantee, and made an equally simple promise to creatives. We guaranteed “25 entries or your money back” and promised creatives that when a project reached the 25 entry […]

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