Small business

Panelpicker time at SXSW! Let the voters decide!

Mike | August 23rd, 2010

It’s South by Southwest panel picker time again! August is when folks from around the world have the chance to view panel submissions for next year’s SXSW Interactive Festival and things are in full swing. First a shameless pitch – VOTE FOR US! Ross and I have submitted proposals for the 3rd year in a […]

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crowdSPRING Community Gives Back – MagazineLiteracy.org

Ross | August 18th, 2010

Give Back is the crowdSPRING community’s way of helping worthy non-profit and charity causes in need. Creatives in the crowdSPRING community have agreed that for these special projects, no monetary awards will be given. crowdSPRING will waive all fees and will assist the organizations with posting their project. We will collaborate together to help those […]

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Negotiation Tips For Small Businesses, Entrepreneurs and Freelancers

Ross | August 11th, 2010

Not every entrepreneur, small business owner or freelancer is comfortable negotiating. Many dread the adversarial nature of negotiation. Even so, it’s difficult (and perhaps impossible) to operate a small business or startup and not negotiate agreements with employees, vendors, customers, and others. And it’s impossible to work as a freelancer without negotiating agreements with your […]

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6 tips for startups and entrepreneurs: give it a break, already.

Mike | August 9th, 2010

I left early this morning for the first “real” vacation I have had in over a year and I am looking forward to eating lobster rolls in Maine (hear me, Jeff?) and pouring real maple syrup on my pancakes in Vermont. For entrepreneurs, it is critical to find time periodically to get away, recharge the […]

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Small business and startups: engage your customers the old(spice)-fashioned way

Mike | July 19th, 2010

Customer loyalty is critical to all businesses, and this loyalty can be built by small businesses by engaging their audience with their own brands through content creation. Blog posts, videos, advertising, and social media interaction should be designed to serve a larger engagement strategy. The last few weeks have seen an explosion online, on TV, […]

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Legal Risks And Dangers Of $99 Logo Stores

Ross | July 14th, 2010

You have alternatives when purchasing a logo for your business. If you’re comfortable picking from several concept designs, you could work with a local designer or work remotely with a designer like Graham Smith (imjustcreative), an accomplished freelance logo and identity designer based in the United Kingdom. You could crowdsource your logo design project on […]

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crowdSPRING on NPR: The Crowdsourcing Dilemma

Ross | July 13th, 2010

A few days ago, crowdSPRING co-founder Mike Samson sat down with Bob Garfield, host of NPR’s On the Media show (and columnist for Advertising Age), to talk about crowdSPRING, our community, and our marketplace – for small businesses, entrepreneurs and startups – offering crowdsourced logo design and other custom graphic design,  web design, industrial design […]

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Small business and startup tips: track your own customer service data

Mike | July 12th, 2010

It’s been over a year since I last updated the community on our efforts to build a world-class customer service organization. We are committed to providing great support and doing it in a timely, polite, and efficient manner. Since we launched in May of 2008 we have provided customer service via our online Help Center, […]

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Five Tips For Startups And Small Businesses To Improve Their Customer Service

Ross | June 30th, 2010

A few days ago, Gary Vaynerchuk and I exchanged a few thoughts on Twitter about customer service. Gary wrote the following: There’s much truth to Gary’s statement. Real relationships are nearly always  better (and more important) than customer service. But what is a “real relationship”? Some think that real relationships are possible only offline, with […]

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crowdSPRING Community Gives Back – Campus Consciousness Tour

Ross | June 28th, 2010

Give Back is the crowdSPRING community’s way of helping worthy non-profit and charity causes in need. Creatives in the crowdSPRING community have agreed that for these special projects, no monetary awards will be given. crowdSPRING will waive all fees and will assist the organizations with posting their project. We will collaborate together to help those […]

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