Small business
Small Business Spotlight: Red Poppy Floral Design
Amanda | May 8th, 2013Spring is here, which means opportunities for fresh air, bike rides, and sunshine will soon abound. The trees will bud and the masses will open their windows. It also means the return of wedding season and flowers popping up in people’s gardens. And nobody knows flowers better than this week’s Small Business Spotlight, Red Poppy [...]
The Business Plan. Redux.
Mike | May 6th, 2013It has been some time since I last discussed business plans in these blog pages and I thought it might be time for an update. When Ross and I were developing the idea for crowdSPRING we wrote an extensive business plan – over 80 pages of detailed description, research, tables, charts, models, and projections. The [...]
How Customer Service Impacts The Success Of Your Business
Ross | May 2nd, 2013What your customers and potential customers say publicly about your company’s products and services matters a great deal. In a few minutes, we’ll give you three good tips on how you can improve your customers’ experience when they deal with your customer service team. But first, let’s take a quick look at why you should [...]
Small Business Spotlight: Rent A Green Box
Amanda | April 17th, 2013May through August are the most popular months for relocating and moving, and as anyone who has had to pack up their stuff knows, it is no picnic. Moving takes time and a considerable amount of effort. It’s also expensive. And once it’s over, your new place of residence is filled with empty cardboard boxes [...]
Small Business and Startups: Cultivate Trust and Nurture Loyalty
Mike | April 15th, 2013Trust is a key for driver for your customers. Do they trust you to produce a great product? Do they trust you to deliver a reliable service? Do they trust you with their money and their time? Establishing trust with your customers takes time and consistency, but it also takes data and transparency. Companies rely [...]
Lean Business: Pivot Point
Mike | April 8th, 2013In 2010 the co-Founders of Burbn, a check-in app for mobile phones built on HTML5, raised $500,00o in seed funding for a service that was designed for quick mobile sharing between users. The co-Founders had labored for over a year on their app but it was not gaining traction and they were unhappy with its functionality and [...]
