Small business

10 Things Entrepreneurs Can Learn From Politicians

Mike | February 13th, 2012

‘Tis the season. Not for giving gifts or reflecting on peace on earth. This is the silly season where we have to opportunity to elect our next President of the United States. Every four years, our country engages in a ritual which will impact the course of our economy, our social policy, and our governmental […]

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10 things entrepreneurs can learn from chefs

Mike | January 9th, 2012

Who among us doesn’t love a great meal? Whether we choose eat at home or in a restaurant, all of us appreciate and respect the work that goes into preparing and presenting our food. We love the humble diner which serves up a phenomenal burger and fries and marvel over the lavish cuisine served up […]

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What It’s Like To Be An Entrepreneur – Eboo Patel

Ross | January 4th, 2012

We’re thrilled to be part of a new web/TV reality series – Trep Life – giving audiences a unique, 360-degree view of what it takes to succeed as an entrepreneur. Each episode focuses on one company or organization. The first episode featured our friends Matt Maloney and Mike Evans from Grub Hub – a terrific […]

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Small Businesses and Startups: Worst. Advice. Ever.

Mike | January 3rd, 2012

A few weeks ago I wrote about New Year ‘s resolutions for small businesses, but the other day I realized I had left one out. This one is not an action item, nor an intellectual exercise. It is at once very simple, but also incredibly difficult, especially when under pressure to get a new business […]

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Five Tips To Improve Employee Performance Reviews

Ross | December 21st, 2011

Last week, Mike wrote about Small Business and Startups: End-of-Year Mishegoss, 2011 Version. In that post, he briefly mentioned that the end of the calendar year is a good time to conduct employee reviews. I’m not a fan of end-of-year employee reviews. If you waited until the end of the year to give feedback to […]

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10 New Years Resolutions For Small Businesses and Startups

Mike | December 19th, 2011

 The new year is fast upon us and it is time for that ritual known as resolution-time! I am not talking about a new resolve to eat lighter and get to the gym 4 days a week. I am talking about business resolutions – specific actions and efforts you should take over the course of […]

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Small Business and Startups: End-of-Year Mishegoss, 2011 Version

Mike | December 12th, 2011

For those of you unfamiliar with Yiddish, the word ‘mishegoss’ is defined as craziness or senseless activity, and as small business-people we can certainly relate to that concept, particularly as the holidays loom and the year comes to an end. Of course, every small business is unique and every business owner has their own priorities for […]

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Business Owners: Only Two Numbers Matter

Ross | December 7th, 2011

Howard Morgan, the Managing Partner of First Round Capital has a simple and practical view on evaluating Internet-based businesses: If you have a business that’s based around the internet, basically only two numbers we need to know: What’s the cost to acquire a customer? What’s the lifetime customer value? If the lifetime customer value is […]

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Small Business and Startups: For Great Service, Speed Counts

Mike | December 5th, 2011

I have written several times about customer service and how important it is for small businesses and startups to deliver it effectively.  Great customer service is about several things: accuracy, honesty, fairness, efficiency, and – perhaps most important of all – speed of delivery. How many times have you sat on the phone listening to […]

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Small business and startup tips: 5 ways to tune out distractions!

Mike | November 28th, 2011

Distractions abound.  Every day we start work and spend a great part of the day battling the noise that surrounds any small business owner or entrepreneur. The email, the Facebook, the Twitter, the cell phone, the landline, the snail mail, the deliveries, the lunch orders, the radio,the text messages, the  television, the newspapers, the YouTube […]

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