Small business

Small Business Tips: 5 Great Online Tools (That I’ve never mentioned before)

Mike | September 2nd, 2014

If I took the time to analyze the number of hours I spend doing my job online, and then add in the number of hours I spend online doing non-work stuff, the result would probably choke a virtual horse. At any given time I have several dozen browser windows and tabs open and am logged […]

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Labor Day! TCB and TCP

Mike | August 25th, 2014

“My grandfather once told me that there were two kinds of people: those who do the work and those who take the credit. He told me to try to be in the first group; there was much less competition.” —Indira Gandhi Next Monday is not just a day off for our team, but is also […]

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Small Business Tips: Engaging Customers (Sell, Sell, Sell)

Mike | August 11th, 2014

Last week I wrote about building lasting relationships with your customers and the critical importance of nurturing and maintaining strong ties over time with those most important to the well-being of your business. Today, I thought perhaps we could start from the beginning, with a discussion on how to start those relationships. Perhaps the hardest thing […]

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Small Business Tips: 5 Steps to Building Great Customer Relationships

Mike | August 4th, 2014

You started a business and slowly, surely you have been acquiring new customers. They buy your products, they pay their bills. And they bring you their problems. Not the kind of problems they share at home with their spouse or on the couch with their shrink. Rather they share the problems they have with whatever […]

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Small Business and Startups: 7 Habits of Me

Mike | July 14th, 2014

Steven Covey started it all with his seminal book, “7 Habits of Effective People.” His work has spawned hundreds of blog posts – a quick search turns up the “21 Habits of Successful Entrepreneurs,” and the “7 Habits of Effective Managers,”  even the “10 Habits of Happy Mothers.” All of this exploration of habits and success, […]

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Small Business and Problem-solving: Take a Walk

Mike | July 7th, 2014

Sometimes I wake up in the night thinking about my company. On occasion it can be difficult to get back to sleep, especially when some recently wrestled-with and unresolved issue is nagging at me. My mind gets stuck on a problem or a question and sleep can be elusive from that point forward. I think this […]

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Small Business and Leadership: Thinking About Dad

Mike | June 16th, 2014

I spend a lot of time thinking about leadership and how to encourage the best  from the team. There are thousands of books on the topic, a quick google search on “business leadership” returns 971,000 results and I figure there must be a hundred million or more Tweets posted on the subject. But lately (especially with Father’s Day yesterday) my thoughts have been […]

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Small Business and Startups: What Would You do Differently?

Mike | June 9th, 2014

Mom told us to learn from our mistakes. The world’s great religions teach us that our transgressions will be forgiven. Redemption is all around us every wherever we look, whether as a plot-line in a movie or in the world of politics. Entrepreneurs make mistakes every single day, many of them completely unforced errors. Sometimes these mistakes have a negligible impact on […]

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Content Marketing Will Fail Your Business If You Keep Doing This

Ross | June 3rd, 2014

Content marketing can be a valuable marketing strategy for just about any type of business. By giving your customers and prospects actionable content through great storytelling, you can help your brand increase trust, credibility and ultimately, sales. But there’s an important caveat: the moment a brand tries to push a direct sale through its content […]

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Listen Close: 5 Tips for Small Business and Startups

Mike | June 2nd, 2014

People who run businesses tend to talk. A lot. We chair meetings, we advance our opinion, we write memos, we give marching orders, we articulate strategy, and we manage tactics. We are excellent at communicating our thoughts and wishes. What we don’t do quite as well is listen. As important as it is to be […]

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