Small business

Small Business and Startups: Teams and Transparency

Mike | June 22nd, 2015

How transparent is too transparent? At crowdSPRING we have worked hard since we first launched to share information openly and honestly with our users, our investors, and our team. We communicate regularly with customers about site issues, new features, and our policies and procedures. We ask for feedback and suggestions and, when users choose to share […]

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Small Business and Startups: Things to do Before I Die (Entrepreneur’s version)

Mike | June 15th, 2015

I write often about setting goals and defining strategy, but I rarely think about those things in a personal context. What should my own goals be for the next 10 years and beyond? What strategies can I use to accomplish those goals? As startup founders go, I am a pretty old guy. When we started […]

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5 Things Entrepreneurs Can Learn From Their Own Customers (We Did!)

Mike | June 8th, 2015

It is certainly not the first time I’ve said this, but the point bears repeating: your customer’s voices are the thing you should be paying the closest attention to. Today. There are many ways to get your ear to the rail and listen to what they have to say: surveys, exit questionnaires, customer service emails, live […]

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Innovation and Small Business: 3 Historical Winners

Mike | June 1st, 2015

I wrote a few years ago about some innovations that changed the world. The steam engine transformed transportation and manufacturing forever; the invention of the distillation process and the introduction of Vodka forever changed the way we make fools of ourselves (not to mention Governmental revenues); and the invention of moving picture projectors created an new-to-the-world […]

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5 Things Entrepreneurs Can Learn From Kindergarten Teachers

Mike | May 18th, 2015

If you remember the name of your kindergarten teacher, raise your hand. In a poll of adults, almost 70%  could recall the person with great clarity.  This is remarkable, because not only was this decades ago but the respondents were just 5 or 6 years old at the time! Our very first teachers were memorable because they were sources of […]

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Small Business and Startups: 8 Steps To a Successful Redesign

Mike | May 11th, 2015

There comes a time when a business looks hard at its website and lets out a groan of dismay. Your website is out-dated, out-moded, and out-competed and it doesn’t take a genius to see. Your own customers may have been telling you to get it together and, whether you are listening or not, it doesn’t […]

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Small business Congress-watch: Some Pending Bills (and Why They Matter)

Mike | May 4th, 2015

On occasion I write about legislation pending in our houses of Congress that has the potential to positively impact your business and mine. It is fascinating to read in the news about some of the ideas and priorities that our elected representatives are pursuing as we speak. Some of these efforts gain a great deal […]

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Small Business and Startup Tips: Analyzing Your Search Data

Mike | April 27th, 2015

SEO is simple. NOT! Virtually every business relies to a certain extent on where they will appear in an online search for their service, product, or company name. Online businesses, in particular spend massive resources to ensure that they rank highly on Google, Bing, etc. for any relevant search and most spend a significant percentage of […]

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5 Things Entrepreneurs Can Learn From Artists

Mike | April 20th, 2015

Art inspires in ways sometimes difficult to articulate. Ideas, metaphors, and themes are the product that artists traffic in, and their ability to  galvanize their audiences in a powerful, indirect way can stir us in profound ways. Yet, while we celebrate, even lionize the greatest of our artists we simultaneously relegate the vast majority to poverty […]

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Small Business and Startups: Management for the Joy Of It

Mike | April 13th, 2015

Business owners and managers tend to focus on business. This is right and this is good; it is our responsibility to our stakeholders to responsibly lead our companies towards success and to prioritize operations and profitability. We work hard every day to improve efficiency, acquire customers, increase margins, analyze results, craft strategy, execute tactics, and […]

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