Resources

Making the Leap: Old Career to New!

Mike | June 3rd, 2013

According to the Bureau of Labor Statistics, the average American will have between 7 and 10 jobs. We are a peripatetic bunch, moving from job to job, location to location pursuing exactly what nobody really knows. But there is a difference between changing jobs and changing careers and it is the latter that we will discuss today. Job […]

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Lean Business: The Very Model of a Modern Spreadsheet

Mike | May 28th, 2013

“Model” is a verb. It traditionally means to fashion or shape an a three-dimensional out of a material such as clay or wax. In business the verb usually refers to tools that are created to make projections of sales or profits, but can also be used to predict anything from website traffic to manpower requirements […]

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Small Business and Startups: Prepare For the Worst

Mike | May 13th, 2013

Disaster strikes. Extreme weather events, fires, data storage failures, illness or even the death of a key team member can occur at any time and when something happens, will your small business be prepared? According to ReadWrite, 74% of small businesses do not have a disaster plan and 84% don’t even carry insurance against natural […]

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Productivity On the Go: 10 Apps to Help You do Business!

Mike | February 25th, 2013

In addition to a desktop computer at work and a laptop for home and on the road, I also own an iPhone 4s and an iPad 2. I am not a Road Warrior type – I travel perhaps 20 days per year – but do need to work when I am on the road and […]

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Small Business and Startups: 5 Threats to Your Online Security

Mike | January 7th, 2013

How often do we read about online security breaches, loss of data, or massive credit card theft? While these events typically involve larger companies or even governments, all businesses are vulnerable to fraud, theft, or other forms of malice or  just plain mischief. Most small businesses assume that it is only larger companies are at […]

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Small business: The Affordable Care Act, Part II

Mike | December 3rd, 2012

Earlier this year, I wrote a post about ways that Obamacare might help small businesses. At the time, the Supreme Court had just released it’s decision upholding most of the Affordable Care Act’s provisions and the dust was still settling on what it would all mean. Last month, President Obama won re-election, effectively removing the threat that […]

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Small Business and Startups: End-of-Year Mishegoss, 2012 Version

Mike | November 5th, 2012

Around this time last year I defined for you the Yiddish word ‘mishegoss,’ which many of you were familiar with in spite of never having heard the term before. Yiddish is just that way – it taps into certain archetypes in our consciousness and, as a result, a phrase that we might never have heard before […]

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Small Business and Startups: Slice & Dice Your Customer Service Data

Mike | October 29th, 2012

After every quarter I delve into our customer service data to have a look at a few things: first (and foremost) are we effectively meeting out goal of providing world-class customer service to our community? Next, what is the demand on our system and do we have capacity available to meet it? Third, have we […]

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Small Business Spotlight of the Week: Olander Group

Amanda | September 12th, 2012

There’s this myth out there in the world of professional services that the traditional agency model and crowdsourcing are mortal enemies.  Trying to get the two of them in the same room is like smashing two south pole magnets together.  If the traditional agency model and crowdsourcing were families, their fourteen-year-old children would enter into […]

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Small Business and Startups: The True “Lean” Movement

Mike | September 10th, 2012

Last week, Ross was contacted by an old friend, Ron May, who publishes an industry newsletter in Chicago and writes extensively about technology, startups, and small business in our region. Ron gets in touch periodically for updates on crowdSPRING so this was no great surprise. Ron’s email asked, “What the heck is going on with crowdSPRING? […]

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