Marketing and branding

Buzzwords and the Paradox of Credibility

Ross | June 29th, 2010

It’s very tempting to promote a product, service or company by using popular buzzwords. The formula is simple: select popular buzzwords, string them together in a few sentences, and voila! Buzzwords can be appropriate and convenient. Even Apple uses buzzwords – calling the iPad “magical and revolutionary”. But 90% of the time, buzzwords are misused. […]

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10 Tips for startups and small businesses on using voice in your marketing

Mike | June 28th, 2010

Finding your company’s voice in your marketing efforts and written content is a rich way to connect with your customers, engage potential customers, and develop a loyal audience base. Voice is one of the imponderable elements of good writing, and unlike punctuation and spelling it can not be taught with a swift rap from a […]

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Crowdsourcing, the Gulf Oil Spill and the Arrogance of BP

Ross | June 25th, 2010

BP has spent $2.35 billion dollars to date to clean-up, contain and pay claims for the largest oil spill in U.S. history. They’ve established a $20 billion dollar reserve to deal with ongoing obligations and liabilities from the oil spill. Despite BP’s efforts to stop the oil from continuing to pollute the environment, 35,000 to […]

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10 Tips for Startups and Small Businesses on Naming Your Company

Ross | June 23rd, 2010

Naming your company can be challenging and time consuming. If you need help or simply don’t have the time (it took us nearly 50 hours to name “crowdSPRING”), you can leverage crowdSPRING’s community of more than 64,000 designers and writers to come up with your company name or a product name. Whether you leverage crowdSPRING’s […]

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Book Review: Rework (by Jason Fried and David Heinemeier Hansson)

Ross | June 15th, 2010

I admire 37signals because they make simple, easy to use web applications and because of their unique perspective on business. Rework is a collection of short essays by Jason Fried and David Heinemeier Hansson, focusing on doing less and embracing constraints. Jason Fried co-founded 37signals and David Heinemeier Hansson later joined the company as a […]

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Book Review: Delivering Happiness by Zappos’ CEO Tony Hsieh

Ross | June 9th, 2010

Over the past year, I’ve been fortunate to talk with Tony Hsieh (Zappos CEO) and Alfred Lin (Zappos COO/CFO), about ways that Zappos grew its culture and its phenomenal customer service. Most people don’t know that Zappos had a very turbulent history when it was founded, or about the many personal sacrifices that Tony Hsieh […]

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Why Every Small Business And Startup Must Understand Social Currency

Ross | June 4th, 2010

You might recall my posts from a few months ago – Branding Secrets of the World’s Best Brands and What Can You Learn From The World’s Best Brands – about the lessons that startups and small businesses can learn from the world’s best brands. A new study recently released by Vivaldi Partners reveals some surprising […]

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Twitter’s New Ad Policy And The Dangers Of Tying Your Business To Another

Ross | May 25th, 2010

Yesterday, Twitter’s COO Dick Costolo, in an effort to provide more clarity to Twitter’s developer ecosystem, discussed upcoming changes to Twitter’s terms of service and some of the principles that guided Twitter’s recent decisions. Here’s what Costolo wrote in his post: As our primary concern is the long-term health and value of the network, we […]

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Startup and Small Business Tip: Marketing One-To-One

Ross | May 24th, 2010

When most people talk about or plan marketing campaigns, they talk about or plan broad, strategic tactics focused on large groups of customers or potential customers. Adwords, banner ads, print ads, radio advertising, email marketing – these are all common tactics used by businesses to market their products and services. It’s easy to forget that […]

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Online marketing for Startups: back to basics – p+p+p+p

Mike | May 17th, 2010

As a Kellogg alum (worlds greatest marketing school, after all, uh huh) I would be remiss not to write occasionally about marketing in the context of our world: online entrepreneurs. At crowdSPRING, we are constantly evaluating our own mix of marketing strategy, tactics, and resources and the “debates” can get extreme. Like many small companies […]

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