Announcements

Still listening…

Mike | June 29th, 2009

In our first year-and-a-bit in business we have made a number of adjustments to our pricing. We continually review our business model, continually speak to our community, and continually listen to the feedback we receive. When we launched Pro projects back in September of last year, we set the minimum price at a very easy […]

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Not Too Proud To Say “We’re Sorry”

Ross | June 5th, 2009

We just went through one of the most humbling experiences for our company since we launched in May 2008. We experienced serious site performance problems. While our team (and numerous consultants on several continents) worked around the clock, it took us some time to identify the root causes of the problems and to fix them. […]

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Friday Fun Facts – Who are we? And, where do we come from? Part II

Mike | May 22nd, 2009

As a small business startup we spend a great deal of time looking at and analyzing data to help us drive strategy, make adjustments, and better understand our customers. We try hard to not be robotic in our response to numbers, but rather to let them inform our decisions and our direction. Here is the […]

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They Like Us, They Really Like Us

Bethany | May 21st, 2009

Over at crowdSPRING, we’re starting to think of ourselves as the Slumdog Millionaire of the online awards.  Here we are, just a bunch of nobodies in India (or the West Loop of Chicago—I mean, if you want to get technical) who came up with an idea that we thought might entertain a small business or […]

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Why Is The Site So Slow? My Eyes Are Glazing Over!

Ross | May 20th, 2009

As I wrote in my post on May 7 – “Fessing Up To Our Mistakes” – we ran into problems earlier this month with scaling our application. That post has a great deal of detail about those problems, our early efforts to solve them, and the lessons we learned. We know that especially during the […]

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Happy Anniversary

Ross and Mike | May 7th, 2009

We launched publicly on May 6, 2008, making yesterday our one year anniversary – a day that, it turns out, we did not celebrate although we’ll definitely remember. It was a difficult and humbling day for our team and, in the end, we sent the following email to everyone who registered on our site during […]

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Friday Fun Facts – Traffic Jam!

Mike | May 1st, 2009

As a small business startup we spend a great deal of time looking at and analyzing data to help us drive strategy, make adjustments, and better understand our customers. We try hard to not be robotic in our response to numbers, but rather to let them inform our decisions and our direction. Here is the […]

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crowdSPRING on TV

Ross | April 17th, 2009

A few days ago, Northwestern University’s Co-Director of Intelligent Information Laboratory, Kris Hammond, appeared on the TV show Chicago Tonight (channel 11 in Chicago) to talk about crowdsourcing. Hammond talked about Amazon’s Mechanical Turk, crowdSPRING and Threadless. Here’s the video:

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Friday Fun Facts – Welcome Newbies!

Mike | April 10th, 2009

As a small business startup we spend a great deal of time looking at and analyzing data to help us drive strategy, make adjustments, and better understand our customers. We try hard to not be robotic in our response to numbers, but rather to let them inform our decisions and our direction. Here is the […]

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We Hired Snow White!

Ross | March 20th, 2009

We received about 500 applications over the past 21 days in response to our ad looking for help with customer service. We talked with and met many outstanding people, but Jaclyn Moser turned out to be the fairest of all. And so, what could eight dwarfs do but to hire Snow White? We’ve tidied-up our place and now whistle while we work, with a smile and a song.

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