Archive for February, 2009

Phone or Email? I Need A Human!

Jerome | February 4th, 2009

Is it better to provide customer service by email or by phone? Maybe it’s not the means you use to provide great customer service – but making sure you actually help your customer.

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Short Interview – Jerome (the French Guy)

Ross | February 2nd, 2009

Jerome suggested it would be cool to interview people on our team. I thought it was an awesome idea. And Jerome was surprised to be the first interviewee. Here we go: Interview With Jerome Derradji – crowdSPRING’s Customer Service Guru from Ross Kimbarovsky on Vimeo. And in case you doubt he studies ping-pong videos on […]

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